MailPlus Reviews

Name: MailPlus
Address: Level 14, Suite 11, 175 Pitt Street, Sydney
Rating: 4.93

4.9 Rating 503 Reviews

99 %

of reviewers recommend MailPlus

Company Reviews

Metrics

Info

4.9

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1300 65 65 95

Email:

customerservice@mailplus.com.au

Write Your review

Tell us how MailPlus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MailPlus 5 star review on 22nd March 2022

Onesteel Trading Pty Ltd T/as GFG Alliance

Lauren Minicozzi - Torquay

Justine,

Mr Vintage Australia

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient customer service”

Helpful Report

Posted 3 years ago

“We have used the service for over 10 years and find the staff extremely helpful. Any direct or indirect issues have always been resolved quickly. At times resolving the issue was beyond the expected tasks of the service however our delivery operator Sally has always exceeded customer service expectations.”

Helpful Report

Posted 3 years ago

“The service happens whether rain, hail, or shine, and the guy who brings our post is wonderful - friendly, Covid-safe, and reliable. When I think of having to drive through Osborne Park each morning to check that box that often doesn't have anything in it now, it's a day-saver. Love it!”

Helpful Report

Posted 3 years ago

“The Staff that collects for our store at Stafford City are so friendly and helpful. We appreciate the job they do. I'm at work early and don't mind opening for them if they are here before open hrs. Nothing is too much for them. Thank you for having good staff. Communication from the Brisbane office has been great as well. I'd recommend Mail Plus for any business. Sharon and the Team at Kaisercraft.”

Helpful Report

Posted 3 years ago

“Fantastic service from the mailplus couriers and always fast delivery to the destination which gives us confidence in our service delivery to our customers”

Helpful Report

Posted 3 years ago

“We have been using MailPlus for several years now and the service they offer is highly recommended. The staff are very friendly and reliable. Using MailPlus has help our business save so much time going to the post office to drop our parcels off and has allowed us to make better use of this time to work in the business rather than spend time away from the business.”

Helpful Report

Posted 3 years ago

“We have been working with Mailplus for almost 2 years now. There customer service is great and delivery is second to none. Any issue we do have are always addressed quickly.”

Helpful Report

Posted 3 years ago

“Our daily collection driver is Rohit, not sure of his last name. He is amazing !!!! Our organisation was tasked with the distribution of PPE received from the Government stores for General Practices and Pharmacies within our catchment area. This began end of January 2020. At this point in time our outgoing post increased dramatically and has ebbed and flowed with the COVID outbreaks ever since. Most days there are trolley loads of small parcels leaving our office. Rohit has gone above and beyond with all of these collections. Doing numerous trips up and down to load his van. He is always so happy and kind. Rohit goes out of his way to help us in any way he can. Has given us great advice about services available along the way, to make this crazy process as easy as possible. We cannot thank him enough and want him to know we truly appreciate his hard work and all he has done and continues to do for our organisation and all of the recipients of the ever-important PPE deliveries.”

Helpful Report

Posted 3 years ago

“Fantastic service always on time and always pleasant and personable.”

Helpful Report

Posted 3 years ago

“Mailplus is a super service, dropping off mail and collecting it during the working week with regularity and efficiency. The drivers are friendly and knowledgeable, and the rates are competitive. We only have good things to say about Mailplus.”

Helpful Report

Posted 3 years ago

“Very handly, Friendly staff.”

Helpful Report

Posted 3 years ago

“Service is always first class and always friendly and very happy to assist us with anything we need”

Helpful Report

Posted 3 years ago

“Mailplus is very easy to use and the driver Roger Turner is very approachable always on time on the day scheduled for service.”

Helpful Report

Posted 3 years ago

“Overall, good service”

Helpful Report

Posted 3 years ago

“We have been using mailplus for many years, our delivery guy Hendry is amazing.”

Helpful Report

Posted 3 years ago

“We love the efficiency that is provided with this service”

Helpful Report

Posted 3 years ago

“What I like most about mailplus is their ability to resolve problems timely.”

Helpful Report

Posted 3 years ago

“Our mailplus collection services has been a godsend, especially with covid WFH and changing office hours in 2020. We'll never go back to collecting our own mail.”

Helpful Report

Posted 3 years ago

“We have been very happy with the Mailplus service. Always on time and also polite & friendly. We Would recommend them”

Helpful Report

Posted 3 years ago

“MailPlus serve our business very well. They have adapted to our needs over the time of the pandemic, routinely providing great service to our business in order to service all our mail needs.”

Helpful Report

Posted 3 years ago

MailPlus is rated 4.9 based on 503 reviews