“The wines we sent were very much appreciated. Everything arrived well packed. The only problem was no card or information had been sent with the parcel so my Godfather didn't know who had sent it!”
“Really good service very helpful and quality products. Disappointed that I paid full price getting in an early order only to see the hampers discounted not long after. Hence only 4 stars.”
“Visit every year from the uk and also buy for Xmas also every year.
Very disappointed this week, tracking number given to me was not known by any of the carriers. Rang to find out but answer machine with options. Rang and rang to both office and shop, no answer. Sent email no response.
However as usual products great.
Will I get a response from this review ???????”
Hi Derek - thank you so much for your review. We appreciate your custom and shopping from us every Christmas. We are so sorry that you have struggled with your tracking order. I have searched the onsite chat inbox for your messages however could not find any. Please do email marketing@lamarewineestate.com directly in future so we can resolve any issues for you ASAP. Wishing you a wonderful Christmas. Best wishes from the Maison de Jersey team.
“Ordered a voucher for a present, was disappointed that the card was hand written in not so nice writing? Postage seemed very high for a small card, However service was overall good.”
“Very good product. Only issue was it being dispatched before the advertised Christmas dispatch date. It arrived with the gift recipient rather earlier than I had hoped.”
“Love your products, find your website slightly difficult to navigate. I would live to the option to create my personalised hampers. I appreciate that this is not possible given the level of business you do. Your black butter is amazing!!!!!”
