Login
Start Free Trial Are you a business?? Click Here

Maisons du Monde Reviews

1.2 Rating 136 Reviews
5 %
of reviewers recommend Maisons du Monde
1.2
Based on 136 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 33%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Maisons du Monde 1 star review on 23rd February 2025
Anonymous
Maisons du Monde 1 star review on 23rd February 2025
Anonymous
Maisons du Monde 1 star review on 23rd February 2025
Anonymous
Maisons du Monde 1 star review on 3rd January 2025
Anonymous
Maisons du Monde 1 star review on 3rd January 2025
Anonymous
Maisons du Monde 1 star review on 10th October 2024
Anonymous
Maisons du Monde 1 star review on 10th October 2024
Anonymous
48
Anonymous
Anonymous  // 01/01/2019
I ordered a small chest of drawers from Maisons du Monde and had to wait 3 months for it to be delivered! When it finally arrived and I removed it from the box it was broken in two places, the wood split along its length. This was due to poor quality wood being used and inadequate packaging. Later I found that Amazon sell cheaper, better made products with next day delivery. So I will not use Maisons du Monde again. I have given 2 stars, because the refund/return process was easy and they have promised a full refund and I can keep the damaged item.
Maisons du Monde 2 star review on 8th April 2022 Maisons du Monde 2 star review on 8th April 2022 Maisons du Monde 2 star review on 8th April 2022
Helpful Report
Posted 3 years ago
Ordered a chair bed and was told it would arrive between 20 and 24 December. All through that window was given no further info re delivery. At lunchtime on 24th suddenly info appeared telling me tnt would be the delivery company. Couldn’t phone the Maisons du Monde info number from my phone as it was an 0800 one. A few expensive calls to tnt later, was told the parcel had been at my door on 19th.... (TNT’s fault no note through door) chased it all up myself and collected it myself from a depot. Main culprit- maison s du monde for not coordinating delivery. By the way the wide single chair sofa is rock hard though it does look nice.
Helpful Report
Posted 5 years ago
I ordered a library bookcase (£3.5k) and after FOUR delivery attempts (wrong product or damaged), I finally thought I had it sorted...wrong! A back piece was missing which they said they can’t replace and now they won’t return my calls...please be very very careful ordering anything big from them.
Helpful Report
Posted 5 years ago
Maisons du Monde is rated 1.2 based on 136 reviews