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Market Basket Reviews

2.1 Rating 72 Reviews
22 %
of reviewers recommend Market Basket

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Anonymous
Anonymous  // 01/01/2019
One day I went to Chelsea MA Market Basket i parked my vehicle on an Handicap spot. On that day one of the gypsy cab driver's gave me a flat tire. After finding the flat tired, I went to the office to get them to checked the video camera for me. i was surprised to hear that they told me that they couldn't see anything because of another vehicle that was too close to mine. i asked them to let me see the video by myself but they refused. To my surprised, the next day, they sent me a message that shows me a pictures of where I parked my vehicle picking up my friend in a Handicap parking. Someone gave me a flat tire, i went to complain and they are trying to shift the blame on me. A loyal customer who have a big family and whose at the market almost every day buying stuff. Gypsy cab driver have a great connivence with the market basket managers over there.i wish they have a serious investigation on them.
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Posted 8 months ago
Plymouth NH store suggestion: Block off the kitchen and put in a few windows to take orders. A** hole customer's breathing down employees necks is the #1 reason for the Market Kitchen staff turnover rate.
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Posted 9 months ago
I have been shopping for years at market basket. The prices and quality are great. I love that each checker has a bager. My only complaint I come with a lot of recycle bags, but the baggers put way to much in bags. Then I have to go to the car and re bag.
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Posted 9 months ago
Markets Basket scammed me out of $217,000 by convincing me to invest with promises of big returns. They seemed professional at first, but after I transferred the money, they disappeared and cut off all communication, taking my funds with them. I was devastated and thought I had lost everything. Thankfully, I found Resorus.com, and they were able to recover my money without charging any fees. Their team was professional, quick, and incredibly helpful. I'm extremely grateful for their assistance and would recommend avoiding Markets Basket at all costs. If you're in a similar situation, Resorus.com is your best option for recovery.
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Posted 9 months ago
I was happy that I got the cashier that's friendly and quick Crystal from Wood Street Market Basket I'm unhappy that at 8:34 there's nine people in the checkout Express line and the manages leaning on the courtesy boot while the express line is knee deep in customers if you can lean you can clean/or bag just because he's the manager doesn't mean he can't work with the rest of his employees not setting a good example. Why do they feel that they don't need to help in other departments if necessary they can always walk away from bagging if somebody puts there light on cuz they need his assistance, and also if the express line at 20 minutes before closing and all the other lines are full and the courtesy booth doesn't have one customer for the whole time you're standing there why are they not able to yell out I can help somebody over here few suggestions
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Posted 10 months ago
We love the taste, however this product is 'presented' as a cheap replacement for Cheerios, which is gluten free. This product is not gluten free.
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Posted 10 months ago
Monday afternoon August 19th 2024 I didn't see that nasty obese Lady Pizza Maker change her gloves once since I was there. She touched everything but the third rail. It was apparent cleanliness wasn't very important to her, she had a horrible attitude also. Later that night I felt like someone dropped a car battery on my ball bag. I was up all night with the Hershey squirts. I should have just walked away and left that pizza there. Never again!
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Posted 10 months ago
The store Manager Joe spoke to me on the phone about a question on the Seabrook Market Kitchen and within just a few minutes called me back with a solution. So rare these days when it comes to customer service and such a welcome level of service! Bob from Seabrook NH
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Posted 11 months ago
I went into Market Basket to place an order for two cold sandwiches for dinner. I pulled the ticket and it said 93 I looked up and it was at 72. They were not even using the counting machine and they were taking more online orders or phone orders, instead of helping customers that are standing in line with tickets in their hands. They tried explaining that one side is for hot food. The other side is for sandwiches. I said it doesn’t matter if they’re not even gonna use the machine that counts what number they’re on next didn’t proceed call customer service and they said we are aware of issues that are going on over there . I said well maybe you shouldn’t have that section open if it can’t be managed and flow properly in order for people to get their orders. While standing in line, I looked up another place where I can get sandwiches. I placed my order within 20 minutes. I have my food and I was heading home. I handed my ticket to somebody else standing in line.
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Posted 11 months ago
Almost all the employees and managers are very rude, very unfriendly, and very grumpy at all Market Basket supermarkets. Very terrible environment with very snobby and very miserable employees
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Posted 11 months ago
It was my first time in the South Attleboro Market Basket it's huge. The layout is so huge and the people that work there so friendly and eager to help. The only problem I have with the other customers I went on a Saturday I'm going to go on a Wednesday from now on but the price I paid was not at all what I thought it was way cheaper so thank you Market Basket keep it up and I'll be back
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Posted 11 months ago
The majority of Market Basket managers and employees are very unfriendly, very rude, and very grumpy with very toxic attitudes. They are very impolite to customers. They are never well-trained to be very polite, very friendly, and very understanding to customers.
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Posted 11 months ago
I feel like I'm shopping in a different Country. Wonder why!??? Americans fight for Arty T so he can turn around and hire all illegals!!!!
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Posted 11 months ago
I love your prices and like that you employ older people However I find your people not friendly at all AND you’ve got to train your people to bag correctly I’d rather bag myself I hv my own bags that hv a bottom you need to place down in it and EVERYTIME I hv to tell them Twice I’ve had to rebag when I got to my car Not good North Conway market basket
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Posted 11 months ago
I had the pleasure of shopping at the Warner ,Nh. The seafood dept accommodated me searching for a select item. They were awesome in helping me get what I needed with excellent customer service ! Thanks all.
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Posted 11 months ago
12 dollar ribeye steaks ,couldn't cut with 2 steak knives
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Posted 11 months ago
Market Basket of NH has been systematically replacing healthy food choices and brands with poor or questionable food products under their own label. They rearranged our particular store so that it is dysfunctional. We have moved onto Hannaford and Price Chopper and recommend to do the same.
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Posted 11 months ago
The baggers can't bag, not blaming them, blaming the company for bad training. Made them rebag because they piled stuff on top eggs. Others bag one thing per bag. Getting fed up.
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Posted 1 year ago
I visit the Somerset plaza market basket in Nashua NH for weekly shopping and always order ahead for the kitchen for steak bombs.. they always say 20-30mins. Shopping takes about 1hr. The kitchen is very rude “robert” considering we call ahead and shop for an hour that’s plenty of time to make a few subs yet they never start til we come for a second time, even after I notified them when I first arrive that I’m here for the pick up I called ahead for. The excuse each and every time is “short staffed people are line” smh. They really need to hire more people if that’s the concern. The wait is extra long and Robert in the kitchen is very snarky. if i wasn’t already here after a long day of work taking the time to shop I’d cook but clearly it’s a night with nothing at home to cook and by the time i leave market basket I’m too exhausted to cook dinner since it’s usually around 830pm by the time i even get home. I genuinely hate shopping market basket because of rude employees. It’s unfortunate because the quality and price are always good. This review is specific to the kitchen staff.
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Posted 1 year ago
The worst customer service ever The worst management All what they care about just making the numbers higher
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Posted 1 year ago
Market Basket is rated 2.1 based on 72 reviews