“They are extremely racist and rude and unprofessional to say the least!the corporate office people do NOT care!and women like Diane who openly represents the corporate office says "file a lawsuit,there's nothing to say" I'm sure Skylar will be upset cause we are going before the judge monday the court date is set and we are filing a lawsuit against Market Basket and I will bankrupt this company!!!!
Paul Levesque”
“I was just at the new Topsham location that opened today 6/14/24 and I was very impressed. Lots of parking and everything in the store is picture perfect. The prices are wonderful and all the workers are very friendly and helpful. Welcome to Topsham market basket. Keep up the good work.”
“Hello I write this complaint I live in Concord New Hampshire your store Market Basket on the store Street downtown my brother and I were there we buy things all the time and we sit down sometimes away from the store it's a strip mall area don't bother nobody people told us to leave one time then we left then one day we wait for the bus and I see people sitting there just look like they're hanging around and what I don't understand is you are a company but yeah you in the back of your store area is a lot of homeless that trash it And people set no one says anything how long they stay and my brother would sit and relax feeling with cancer tumors in his brain and we would hang out a little bit with a fellow who has a dog to make my brother feel good with people that stress out people with cancer makes it worse but you guys have homeless and people who do other things stay around that area cops go in the back all the time do you think it's okay it's not we are loyal customers and I think it's full of Bologna thanks not”
“I thought I was in another country!! I ask a question and my answer is” no speak English”. Are you for real??? This is America and NO English
Also, one week you have an item, the next week you don’t.”
“I just love the cashier named Scott, he is always so pleasant. I will only shop when he is there.the other cashiers talk to each other and don't even say hi. Scott is on Mon.Tue. Thur and Fri.love him.”
“I had an awful experience with a Cashier named Dora at the Mancheter NH location on Elm St. She is very rude and then defends herself by saying she is not rude. Yes Dora you are extremely RUDE. I will no longer shop with Market Basket. I see Market Basket has poor reviews and I understand why and believe me it's not because of my review only it's because they need to seriously learn Customer Service Values and not just stick a body in there to cover short staffing issues ! They need to hire people that can treat others as humans.”
“Today is 5/23/24, I went to Market Basket in Maynard store 087 around 12:37pm. I bought mango ataulfo 2 days ago and it was bad when I pelled it today. I asked the Cashier to exchange the bad mango for a good one. She called a supervisor, an older lady. I requested the exchange again and the supervisor asked for a receipt. I didn't have it, but I haven't had problems at this store returning bad produce without a receipt. The supervisor flatly said no, and when I insiste she said you have to talk to customer service. So I went to customer service. They asked me about the receipt, I didn't have to receipt. She asked me when I bought it, it was 2 days ago. Finally she gave me a good mango. But people (employees at Cashier they are about 4 peoples, they speak spanish, they talked about me while I was at customer service). I felt upset. And I went to customer service again explaint my feeling. Actually I wanna talk to the manager. But the mánager was not there or hiding. But when I was in the car they charged for 4 mangos, should 1 free because 1 exchanged. I went back to customer service and returned all. When she was done with transaction (refund). I said thank you. But she didn't say anything to me and didn't look at me. I was waiting finally she said have a good. I walked outside and I think she want to talk about with another customer service. I was looking at her again and she said can I help you?
Very bad employees, very bad attitude. I know Market Basket is a budget market.
Cashier ñame: Elida R (this person is really bad).
2 Customer service inside the room, 1 is ok but another was bad attitude (the person who did refund).”
“First of all I'd like to start by saying that everyone that I encounter that is an employee in Market Basket is always friendly working hard and happy to help! Secondly I stopped buying Market Basket snacker crackers because they just weren't cooked enough and they turned really mushy really quickly in My Soup. And even when I had peanut butter on them as a cracker they would fall apart. Well I tried buying a new box for the first time in a long time and I was very pleased to report that they were cooked dark and crunchy and they were delicious I don't know if this is something that you have changed or if it was an accident that I got to the Box but I will buy another box just to check it out. There was a point where I did complain about these crackers! Love Market Basket love their employees. God bless”
“Arrived home and had dinner and then unpacked purchases only to find that the lady who packed the groceries had put a smelly cleaning product in the same bag as food items. The young woman never stopped talking to the cashier the entire time she was filling my bags. Cashier's name on cash register tape: Venait. Baggers really need to learn how to separate food items from cleaning products and they need to stop the constant chatter in their foreign languages to the cashiers as well. . It is not only extremely rude, it leads to mistakes being made. Also, it would also be helpful if they were taught to put milk, eggs, butter, cheese and frozen products in the same bag--especially when warmer days are coming and items can melt in the heat.”
“The Market Basket provides shopper's with the best prices around & quality is pretty good. With that said, I have cone to the conclusion that if you're a single shopper only buying a fewitems, your business is not appreciated or welcome. They continue to place the small red baskets at an inconvenient spot. You will need to search for a basket. I personally will not use the big carriages so I buy only what a
I can hold in my hands. I've mentioned this to management & was told they don't leave these baskets near the doors because people were stealing them. Isn't that why they have security cameras? No, they'd prefer to inconvenience their honest, paying customers. I wonder how many others have just decided to spend a few extra dollars at a supermarket that values my business. What a shame.”
“Started going to mb in biddeford when it opened and became a fan of the best steak bomb I ever had today went to westbrook to order a couple of sandwiches and no one even spoke English I'm done with Market Basket!!!”
“I love the professional friendly service, selection, freshness, cleanliness, the wonderful energy these stores make. This is an ultimate experience for grocery shopping. I go to Market Basket every time I can. Continue the super excellent work. God bless.”
“The Cashier Krishany and manager where So fantastic
Today Saturday 20th
I was in the 12 express lane and she stuck to her guns when there was a shopper behind me me with 100 items pointing his finger at her saying, you threw me out of the last line, it was not her fault. She was fantastic.”
“Lowest prices in the area. But beware, check the expiration dates of everything. I learned my lesson having to bring back rancid items, or past the expiration date. Employees are often rude, even when they are just standing around doing nothing, if you ask a question, they just walk away, on several occasions. I'm not sure if it's the store, or the lack of accountability of their generation. They seem to think just being there is a reason to get paid. God forbid you ask them to check if something is in the storage room, since none is out in the store. The person asked several people, then ... nothing. It sucks when a handicapped person has to go to a different store because they cannot stock the shelves correctly or check if there is stock. Lazy, lazy, lazy. The only decent employees are the lovely challenged people, in the dairy department. Figure it out, Nashua. Mike DeMoulas is rolling over in his grave.”
“Cashier was horrible. He did not acknowledge the customer before us or us. No eye contact, thank you or any communication. He was too busy “mouthing” words to the bagger next to his check out .Need more customer service training. Worst cashier we have EVER experienced.”
“the somersworth nh market basket has some of the most dumbest and snotty and nasty temperd managers and stock people i have ever seen in a super market they have a female stock person there who works in aisle number 4 who is very nasty temperd and is a complete halfwit she needs to be fired also have a manager there who is really dumb and dosent know what he is doing there attiude towards customers is beyond sub par i could train a bunch of baboons to do a better job then the managers and stock people all of the managers at the somersworth nh market basket need to be let go also saw two nitwit stock boys who work at the somersworth nh market basket tossing around large heavy boxes where customers walk they were lucky i wasnt hit by those boxes otherwise we would be talking about a lawsuite take my advice people dont shop there unless you want real bad service”
“Terrible.
Some knuckleheads
Must , dislike small trucks or old people. You cant buy 1/2 ton of topsoil no more. Guess have to go to lowes and buy bags . Geez”
“This store is racist!! Slowly but surely all the employees except seafood deli have become hispanic i have applied 3 times no response but i am caucasion so im not surprised”
“As a former worker, all I can say is this place absolutely sucks.
The managers do not know how to take care of all of their workers one by one. The cashiers in fact love to start drama, especially the teenagers who are lowlife.
Oh and the checkout managers love to pick favorites.”
