“Lowest prices in the area. But beware, check the expiration dates of everything. I learned my lesson having to bring back rancid items, or past the expiration date. Employees are often rude, even when they are just standing around doing nothing, if you ask a question, they just walk away, on several occasions. I'm not sure if it's the store, or the lack of accountability of their generation. They seem to think just being there is a reason to get paid. God forbid you ask them to check if something is in the storage room, since none is out in the store. The person asked several people, then ... nothing. It sucks when a handicapped person has to go to a different store because they cannot stock the shelves correctly or check if there is stock. Lazy, lazy, lazy. The only decent employees are the lovely challenged people, in the dairy department. Figure it out, Nashua. Mike DeMoulas is rolling over in his grave.”
“Cashier was horrible. He did not acknowledge the customer before us or us. No eye contact, thank you or any communication. He was too busy “mouthing” words to the bagger next to his check out .Need more customer service training. Worst cashier we have EVER experienced.”
“the somersworth nh market basket has some of the most dumbest and snotty and nasty temperd managers and stock people i have ever seen in a super market they have a female stock person there who works in aisle number 4 who is very nasty temperd and is a complete halfwit she needs to be fired also have a manager there who is really dumb and dosent know what he is doing there attiude towards customers is beyond sub par i could train a bunch of baboons to do a better job then the managers and stock people all of the managers at the somersworth nh market basket need to be let go also saw two nitwit stock boys who work at the somersworth nh market basket tossing around large heavy boxes where customers walk they were lucky i wasnt hit by those boxes otherwise we would be talking about a lawsuite take my advice people dont shop there unless you want real bad service”
“Terrible.
Some knuckleheads
Must , dislike small trucks or old people. You cant buy 1/2 ton of topsoil no more. Guess have to go to lowes and buy bags . Geez”
“This store is racist!! Slowly but surely all the employees except seafood deli have become hispanic i have applied 3 times no response but i am caucasion so im not surprised”
“As a former worker, all I can say is this place absolutely sucks.
The managers do not know how to take care of all of their workers one by one. The cashiers in fact love to start drama, especially the teenagers who are lowlife.
Oh and the checkout managers love to pick favorites.”
“I would like to say that I went to the Fall River location (#83) and I had a very unpleasant encounter with one of the managers. I cannot believe how rude she was! She talked down on me as if I was stupid, she rolled her eyes at me and just was overall very unwelcoming. I have been going to Market Basket to do my shopping since I moved here, which has been for the past 6 years. I heard from other employees that she has just recently been transferred from The new Bedford location for reasons being that she wasnt very well-liked and they requested to transfer her, and i can see that also going on here. The same way she talks down upon the customers is the same way ive seen her be towards her workers, she acts very much two-faced. How do you plan to work a department if you give your workers reasons to dislike you? you need to build relationships with them and give them that comfortability, and then maybe things can run smoothly. Another thing that I noticed is her taking a more liking to the workers who speak Cape Verdean, and Portuguese, she'll sit there and chat up a storm with them but she's different from all the others. I am just overall Disgusted by this and i don't think i would be going here that much if this is how its being run. I read her name tag and it said Soreya? or Soraya? one of those.”
“We were very pleased with our visit to the North Conway branch.Lots of choices and your employees knowledgeable. A young guy and his bagger were so funny.Nice boys.Its nice to see happy employees.”
“Totally a negative response from personal. I asked for help the woman told me I should learn Spanish and my reply was I believe this is still America she should learn our language. I asked her name she covered her name tag a took off. I was livid after that response. I also have a brother that's corporate in the company. No excuses for that treatment to a customer.”
“I am not really a fan of market basket, however the prices are very good. Having said that I feel most times claustrophobic in the store , between the shoppers and the endless stocking there is no place to move, let alone think. Also in the Reading store 90 percent of the employees are Hispanic, which is fine to a point, they need to learn English and also to connect with the customers at the registers. Last night perfect example,I took my pregnant granddaughter shopping to help her with her WIC, after that arduous task we went to the register and my granddaughter told the girl there that it was WIC, she never acknowledged her, then I said it again no acknowledgement, just a blank stare!!!! I was infuriated, no yes ok or anything else plus they never greet you. I don't want to hear they can't speak English, they came here we didn't go to their countries, you choose you learn to speak the language of the majority. Some should be done but I know I'll come off as prejudice but I am not. I ask for common courtesy only. I heard that the manager there is Hispanic also so I guess this will fall on deaf ears.”
“So demoulas is opening so many stores but lack bad in the deli department so there is 5 people working on cleaning instead of taking care of the costumers so sad I'll go 2 stop & shop”
“store is not set up very well. if you come in one side where fruit, vegetables and ice cream are by the time you finish your ice cream will be melted. Coming in from other end your dairy will be warm. Bread does not belong with wine”
“Today March 28th I just spent $300 in store and two weeks previous $400.
The deli gentlemen ( a short Spanish looking ) person waiting on me, was too busy talking to his co workers to get my order correct.
In addition, the shelves were being stocked making it extremely difficult to get around.
May I suggest, you meet with deli personally and explain that listening to customers order is most important.Stocking shelves can wait till evening or off hours, is another suggestion.
We are good and loyal customers.Most people in store are great, such as the fish department.
I hope you will consider these suggestions and act on them.
Thank you”
“Today in the Waltham store where I have shopped every week since it opened. I was verbally attacked by the #MaskNAZI in the deli department. While all the employees of the deli are "UBER LIBERALS" and feel free to preach their liberal politics at anyone who will listen to them ( something I believe to be very unprofessional) I would usually ignore them.
But today the #MaskNAXI in the deli ( sorry I did not get her name) decided to shout at me that I had to wear a mask in "Her Store" and informed me it is a law in Waltham... Funny thing though she waited on me last Sunday & made no mention of this. I was not aware of a "Mask Mandate" in Waltham.
No offer was made to say if you don't have a mask here take this complimentary one or you can purchase a mask at the courtesy (or lack there of) desk...
No instead I received a sermon from the #MaskNAZI and her fellow followers of the "Mask Religion" chimed in.
Mr Demoula is probably not concerned if a single loyal customer like myself has been insulted into considering to never shop at Market Basket again... But one might ask how many other customers who do not wish to be lectured on "Liberal Politics" may choose to shop in a supermarket that does not promote the #Democrat Agenda!
My farther always told me the 2 things you do not discuss in public are religion and politics. Advice I have lived by....”
“I was at the new market basket Saturday standing in line at the coffee counter. I was standing behind an older gentleman that was being waited on . There was an older 10 year employee helping another customer at the second cash register. And when the 10 year employee was done with her customer I walked up in front of her. Then she starts yelling at me. Telling me I cut in front of the man in front of me . I said that gentleman is being waited on. I’m standing in front of you. She starts screaming at me telling me i cut in front of the gentleman and she don’t even work in this store. Then she storms out through the back door. No need for childish behavior from someone like that. Poor representative of the company”
“I like the way you have the store set up with one way aisles and controlling the customer count, however virtually no employees were wearing face masks. You would think that with the new normal it would go without saying.”
“We purchased2items today.Neithe had a nutrition label.Icalledthe courtesy booth & was transferred to an employee[CAMERON] who got the info I needed while being courteous & helpful”
