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Market Basket Reviews

2.1 Rating 81 Reviews
21 %
of reviewers recommend Market Basket

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Passing through Conway NH my son and I stopped in to grab something to eat, we noticed the food court and decided we would check to see what is there, after waiting a long time we were greeted by the rudest young man I have ever seen, he would not wait on my son because he did not grab a ticket he looked over his head and to the person behind him. 2nd time stopping in we ran into the same guy when my wife asked where the rest room was and he treated her like she was dumb and told her to look where she walked in it's right there, very poor service from this guy we won't stop there again.
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Posted 1 week ago
At a point when everything seems too much to handle, Celineeloninc.org was there. They replied quickly and resolved issues without judgement.
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Posted 2 weeks ago
Doing inventory of 4:00 in the afternoon. Most places do inventory after the store is closed. Quality of produce is declined rapidly over the past year. Luckily I have Wegmans as an option. Going to market basket customer 40 years. I'm done with the dirty stores and the clutter in the aisles
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Posted 3 months ago
Customer support was quick and helpful, resolved my query instantly.
Market Basket 1 star review on 20th September 2025
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Posted 3 months ago
I am from lowell /Tewksbury and shopped at market basket for ages. Now I go first to trader joe's and wholefoods. Quality has gone down at market basket. Less organic meats and produce Quality poor. Lots of vendors gone market basket using MB vendor name. No more shady brook. No more organic chicken. Applesauce double the price at market basket compared to trader joes and almond butter and eggs etc etc. Sutton drinks 3.99 at mb 2.49 trader joes. Just compare shop people. Market basket is no longer my go to store. I dont know what the story is w old ceo and change happening. I just know they are now price gouging for money vs the old family who kept prices reasonable and quality high. Big disappointment. Now Market Basket is just one of the bunch. High prices and low quantity
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Posted 3 months ago
I am from lowell /Tewksbury and shopped at market basket for ages. Now I go first to trader joe's and wholefoods. Quality has gone down at market basket. Less organic meats and produce Quality poor. Lots of vendors gone market basket using MB vendor name. No more shady brook. No more organic chicken. Applesauce double the price at market basket compared to trader joes and almond butter and eggs etc etc. Sutton drinks 3.99 at mb 2.49 trader joes. Just compare shop people. Market basket is no longer my go to store. I dont know what the story is w old ceo and change happening. I just know they are now price gouging for money vs the old family who kept prices reasonable and quality high. Big disappointment. Now Market Basket is just one of the bunch. High prices and low quantity
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Posted 3 months ago
Do not buy Gift Cards there… they never work! I always get sorry ma’am it’s not valid, when I know it is. Have to go thru the manger. The cashier said this happens all the time… don’t know why they sell them. Do frustrating!!!
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Posted 4 months ago
Your "thin"sliced chicken cutlets are disgusting. There not even thin. One package had 2 thick butchered pieces in it. The other one was a little thinner but literally butchered. I threw them in trash. Tell your butchers to open a package of Perdue chicken cutlets to see how its done
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Posted 4 months ago
I am a Connecticut resident , and for the past 30 years I have one a month visited this store to get tax free cigarettes- The last 2 visits I have had the pleasure or being helped by Isabel and Molly -On one occasion I brought my neighbor Louie , who does have some issues- Louie became lost in the store and these two young ladies went above and beyond to find him-They treated him with respect and dignity ,despite his issues-These young ladies are truly a joy to deal with and should be given a raise or promotion or both- It is hard to find people like this and I look forward to my next visit
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Posted 4 months ago
Having my trading account suddenly inaccessible after a withdrawal rejection was terrifying. I was worried about my funds. But Mrs. Mercy and her support team were incredible. They managed to resolve the problem efficiently and helped me regain access to my account and funds. Highly recommended!
Market Basket 1 star review on 10th July 2025
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Posted 5 months ago
Having my trading account suddenly inaccessible after a withdrawal rejection was terrifying. I was worried about my funds. But Mrs. Mercy and her support team were incredible. They managed to resolve the problem efficiently and helped me regain access to my account and funds. Highly recommended!
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Posted 5 months ago
I’m sincerely grateful for the team mentioned in my bio. Their expertise, clear communication, and timely support made all the difference in my investment fraud case. With their help, I was able to recover my funds. I wouldn’t hesitate to recommend them to anyone in need.
Market Basket 1 star review on 2nd July 2025
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Posted 5 months ago
I’m sincerely grateful for the team mentioned in my bio. Their expertise, clear communication, and timely support made all the difference in my investment fraud case. With their help, I was able to recover my funds. I wouldn’t hesitate to recommend them to anyone in need.
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Posted 5 months ago
The restrooms in the St. Johnsbury store are disgusting. They smell, the surfaces are dirty and the sink & toilets are dirty. Considering how clean the shopping areas are, it is baffling that the same care is not given to the restrooms. I manage a small convenient store and I am extremely aware of how much customers appreciate a clean restroom. I'm unsure why Market Basket isn't aware of this. I often do not shop there anymore due to the fact that I'm older & tend to need to use the restroom while shopping. I made an exception today because I needed an item that I cannot find in other local grocery stores. I'm confident that other customers have the same concern. Thank you for your time!
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Posted 5 months ago
The order wasn't filled properly.sale prices weren't honored. Wanted 2 breads got 1 Wanted 2 red peppers got 1 cheesecake was skimpy and. Charged .more Than advertised Delivered to 164 nichols st everett June 1 at 3pm
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Posted 6 months ago
The team listed in my bio exceeded my expectations. They approached my case with integrity and professionalism, and their efforts paid off—I was able to recover both my lost investment and profits from a scam. I strongly recommend reaching out to them if you need help.
Market Basket 1 star review on 29th May 2025
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Posted 6 months ago
Overall, prices are good, but the stores are extrememly crowded. You can know that the item you want is in the next aisle, but you'll never get there. Too many people in the aisles, too many people going this way and that at then end of the aisles. Also, too many items are in too many different places. Bread is in about 5 different places in the store. The bagging is also very weird. The bagger kept asking me if I wanted bags and I kept saying yes. He still left a lot of my items unbagged and I didn't know that until I put them in my car. I ended up carrying loads of unbagged items to my 2nd floor apartment. Is MB putting a limit on how many bags you can take now regardless of how much you're buying?
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Posted 6 months ago
I actually love the store I would normally give it a five-star but in this case they dropped the ball I picked up a gallon of milk 3 days ago. a friend asked if she could have a drink of milk with her dinner? she spit it out she said it was bad not only was it bad but it also tastes like strawberries! told her to look at the date? she said it said 9/20/ 25.... I said you must be reading it wrong! i looked and sure enough..true 9/20/25....i bought it three days ago 5/12/25 lol but its good till this comming sept...thats insane rt?
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Posted 7 months ago
Terrible service, I ordered lobsters from them for the past two years and now all of a sudden you can’t order lobsters over the phone awful customer service
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Posted 7 months ago
It’s close to home for convenience. However canned or boxed brand name products are the only things I buy. Potatoes are almost always green when peeled; they will make people sick. Ever since the strike, quality has been poor. I wish they’d improve! I’ve been a shopper for 50 years there. I feel the changes they make. I buy meats and perishables at other stores most times.
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Posted 8 months ago
Market Basket is rated 2.1 based on 81 reviews