“First time in ages popped in to the cafe with my sis after a food shop. So disappointing. Queued forever, ordered two oat milk hot chocolates £6.90 and tasted like it was made with water from a vending machine. Used to be my go to coffee stop. Won’t visit again.”
“A while ago I applied for a job there, I got an interview and it was a great experience, I was told that I would hear back weather I got the job or if I was unsuccessful. However MONTHS went by and I had not heard back. I contacted numerous phone numbers and email addresses and everybody was extremely rude to me and said that there was no way they could tell me. I gave them the name of the employer and everything. I did not mind that I had not been successful with the job but I would have appreciated being told as I was applying to other places at the time and I wanted to know my options. The people I contacted kept giving me other contacts to message but then those contacts gave me more contacts and absolutely nobody could help me. Extremely rude and unprofessional your recruitment process needs to be sorted out.”
“We decided to have breakfast on Saturday 4.11.23 and we were really looking forward to it. Please don't bother, I had the vegetarian breakfast and my husband had the traditional breakfast, along with two latte coffees. Both breakfasts were cold and tasted so bland!
Can't justify £24.00 that we paid.
You really do need to serve food hot and tasty.”
“I went this morning to get some food before the rush, the self service till wasn't scanning my items, the advisor came to assist but said I had to go to a check out, there wasn't any open so she opened a till to serve me, she was very put out it felt like I was an inconvenience, she had brown shoulder length curly hair a lazy eye and was very miserable, I haven't shopped there for ages so was looking forward to it today but I just felt i was very unwelcome!”
“We visited your food hall today and were appalled at the lack of social distancing around the meal deals and the amount of people in the food hall. I feel a further queue in the shop for the food hall should be put in place for all our safety. Love the shop normally !!”
“The food hall was absolutely packed, couldn’t move let alone socially distance. Hope the groceries were the only thing we picked up today! Shame on you M&S”
