Masterclip Animal Clippers have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Always used Masterclip as they sell quality clippers at a great price and the service is second to none
Once ordered they are delivered the next day
Very impressed
Thank you Masterclip
”
- Andrew Hall
“
Fast delivery. The large dog clippers with guard. No instructions, so wasn't sure which way round to hold (guard to front or back). Tried with it at back. Good, but still noisy, the guard easily slips away, so have to check at each claw. The safety catch getts easily pushed on inbetween clips.
All that said,they do work and I've managed to do the job for a reasonable price.
”
- Susan Shattock
“
Only used once as just got them better than my last ones cut very well good for the price
”
- Michael Denton
“
Fantastic clippers, this is my second pair.
Great service and quick delivery
”
- John Wood
“
This company is so good i had my delivery come and the plastic box was broken so I emailed the company and the next day a new full set arrived with a pre-payed envelope to send the broken one back
”
- Victoria Harney
“
Very efficient quick delivery. Super impressed.
”
- Gillian Lapsley
“
I had an issue with 2 blades I had purchased and sent an email to discuss the possibility of a refund. Nearly 3 weeks later and nobody has even had the courtesy to respond
”
- Peter Forman
“
Amazing company. I been a customer for many years, and I will always buy from them, superb customer service, after care, very professional, i will HIGHLY recommend them
”
- Mabel Doyle
“
Highly recommend Speedy service, clear communication and explanation of services and fees. Detailed service report and quick turnaround. Will definitely be using again.
”
- Zarra Lea
“
I love Masterclip clippers and trimmers. I have been using them since I started grooming dogs and they have always cut well and been reliable. The service received from Masterclip has been excellent and the staff I have come across have been really helpful, friendly and easyt to communicate with.
”
- Lyn Furniss
