“Great company for everything eco for your little one. Exceptional customer service also. I had a query and they responded straight away with replacement items.”
“I purchased the glass bottles that advertise as break proof - my son loved them but they break all the time so instead of glass I started using a different brand but my son wouldn’t accept the new teat therefore I had to buy teats from cherub baby. They take so long to come in the mail and I regret ever using this brand as they never replaced a broken glass bottle either.”
“My toddler dropped a glass straw cup from 1 m and it broke. I love the look, health and environmentally friendly elements of the glass cup but I had hoped it’d be more robust. I think the 8m drop proof claims are a bit misleading.
Other than the breakability, the cup worked fine and looked great.
Was a bit slow to be sent out, but service was polite in that regard.”
“The warmer itself work ok with the car charger. However, the cable I got together with it for us charger is terrible. Barely work. I tried to connect it with the main power source, it just not work right. Disappointed”
“I enjoy the baby food product, the bath toys as an additive are nice - however are made of plastic and the wrapping is single use plastic which is bad for the environment. So, maybe invest in finding a more sustainable bath toy product to sell”
Hi Rebecka, We appreciate your feedback. We are moving across to more sustainable packaging for our products. Starting with our bottle products. We plan in the very near future to have only essential plastic (for hygiene reasons) used for our products.
Many thanks, Cherub Baby
“Disappointed by this purchase as it takes an awfully long time to heat a bottle of milk. I tried both in the house and car and each time after 20 minutes the milk was still not warm enough. A Thermos with hot water is a better option unfortunately.”
“I have been using Cherub baby since my 1st was born in 2020 and I had recently made a second order and stuffed it up (baby brain) I contacted the team and they made the change process super easy and every contact has been clear and friendly. Love the products - bottles and teats are amazing!!! Fast delivery too! Thank you x”
