“Yes very bad experience. there is no synchronous between staff and management.
point 1: we have purchased for 6000 rupees online, 50 % material sizes are not matching and while check at store Lulu mall Trivandrum the same size M & L are matching. why this confusion between online & offline we don't know.
Point 2: so refunded without any way and taken 15 days but the money comes on max credit balance. again we visited the store but guys are saying we cannot use the online credit balance again rubbish business- also they are using the money on their system for offline purchase post huge discussion with them -though the material are not given on hand. they are sending by courier by door delivery!- here i feel they are creating some business by us i guess. while I am ready to take the material with me what is the need to send by door delivery- I felt very sad because of this kind of rubbish process- overall its like govt process without sense max people are working and wasting valuable time of potential customers.”
“This is not first time happening to me like this.I ordered on 07th October on online store,still there is no response from max.I already give the complaint regarding this issue, they are not responding yet.it’s very bad customer service”
“BAICOT MAX
Worst experience at MAX store Udaipur celebration Mall.
Not satisfactory reply from staff.
Was regular customer of Max from past 10 years.
Now will never visit any MAX SRORE PAN INDIA.
BAICOT MAX”
“Actually i was going to trial room it was heavy rain out side so i have wet umbrella so the trial member attendant was rude to me i littrally feeled embarrassed”
“Michael was my salesperson. He took measurements and we agreed on a price. The suite was delivered late and the sizes were completely wrong. Absolutely nothing fit properly. I emailed them, sent a message on WhatsApp and of course no response. No phone number for complaints.
SCAM Stay Away!!!!!!!!!!”
“Very bad services.its been one month and the product has not been delivered and still no updates.
Very poor delivery status and poor customer care support.
Not even issuing return on returning goods.
Very bad experience”
“This max app vrey bad . I purchase tshirt but this t shirty very thin or quality very bad . When i want my prouduct refund they to given me money . I urgently requried but max not help they are faurd . Very very bad I hate it ... Dont by max app”
“WORST EXPERIENCE
order delivery are delaying without any information or confirmation.
When we contact them, they also making us fool by saying that you will get it in 2-3 days. Many 2-3 days are gone and still i didn’t get my order.
I also done the payment. Now I’m afraid of getting back my money as the below comments says that their refund also not proper.”
“Bad experience by max. Offers are the looting traps of max. Items bought in offer like buy one get one. Or use coupons to redeem money. They won't refund the total amount we pay. They will take a pretty good amount from us and we can't do anything further as refund amount already come to our account.”
“I made two orders online both orders showing processing .Its been more thsn 20 days i havent received my order.i paid money also already. No use even after raising complaints. Pathetic service .”
“Terrible experience in your Sahara Max store. The Philippine national in the counter was so rude when I asked him to accept cash and release me when I noticed that he keeps me waiting for more than 15 minutes. He was busy playing with 2 ladies mobile phone and even those ladies realized it’s too much to bear for any customer. They moved aside and his supervisor came in to to help me but this guy was too adamant that he should make me wait. I threw the clothes on to the desk and left. I must have spent at least 1 hour to chose what I wanted and waisted a good evening, on top of the embarrassment that I had today. This happened today around 7 pm. Pls check the camera if u have one in the store.”
