"I have been using this company since November 2023 I have to call about my sensors often because they quit working or to say change sensor before 7 days is up it has also left burnt marks in my skin and the thing it goes in your stomach mine has gets changed every 7 days but when I take it out sometimes it is infected even though I keep it clean I never get my orders on time I usually and without my pump using my pump I have to use my regular insulin needles I still haven't even got my sensors this month and I should have got them on the 8th but don't have them to be honest I don't recommend them to anyone I need a new company to go through so if anyone knows a new company I can go through for my diabetes let me know"

"I have been using this company since November 2023 I have to call about my sensors often because they quit working or to say change sensor before 7 days is up it has also left burnt marks in my skin and the thing it goes in your stomach mine has gets changed every 7 days but when I take it out sometimes it is infected even though I keep it clean I never get my orders on time I usually and without my pump using my pump I have to use my regular insulin needles I still haven't even got my sensors this month and I should have got them on the 8th but don't have them to be honest I don't recommend them to anyone I need a new company to go through so if anyone knows a new company I can go through for my diabetes let me know"

"I have been using this company since November 2023 I have to call about my sensors often because they quit working or to say change sensor before 7 days is up it has also left burnt marks in my skin and the thing it goes in your stomach mine has gets changed every 7 days but when I take it out sometimes it is infected even though I keep it clean I never get my orders on time I usually and without my pump using my pump I have to use my regular insulin needles I still haven't even got my sensors this month and I should have got them on the 8th but don't have them to be honest I don't recommend them to anyone I need a new company to go through so if anyone knows a new company I can go through for my diabetes let me know"

"Customer service is not great. If you need tech support you're not going to get it. They don't care about if you're safe or healthy. I hate medtronic with a passion after today. As soon as I can I'm either switching to omnipod5 or I'm going back to insulin shots. They really don't care if your pump works right. I had to try to troubleshoot it myself because no one helped me.....no one. They said if I had the problem again to call back later after I told them I spent over 6 hours not getting any bolus corrections and no one could tell me why. They really don't care if you live or die or end up in the hospital."

"Customer service is not great. If you need tech support you're not going to get it. They don't care about if you're safe or healthy. I hate medtronic with a passion after today. As soon as I can I'm either switching to omnipod5 or I'm going back to insulin shots. They really don't care if your pump works right. I had to try to troubleshoot it myself because no one helped me.....no one. They said if I had the problem again to call back later after I told them I spent over 6 hours not getting any bolus corrections and no one could tell me why. They really don't care if you live or die or end up in the hospital."

"Customer service is not great. If you need tech support you're not going to get it. They don't care about if you're safe or healthy. I hate medtronic with a passion after today. As soon as I can I'm either switching to omnipod5 or I'm going back to insulin shots. They really don't care if your pump works right. I had to try to troubleshoot it myself because no one helped me.....no one. They said if I had the problem again to call back later after I told them I spent over 6 hours not getting any bolus corrections and no one could tell me why. They really don't care if you live or die or end up in the hospital."