“I ordered a teddy bear from the app. It was damaged when delivered to me. So i had it returned the very next day. Same day I log in to the app & see that after picking up my product they have updated that the return was cancelled. I complaint and the executive checked that while the order timeline status was wrong in the open tracking section it was showing that the order was picked up from me. I'm yet to receive my refund as they keep reinitiating return. No help so far. Fraud site. Their customer service is so bad that their executives disconnect your calls on your face, do not respond or keep you on hold for hours before disconnecting it again. After raising the complaint on 17/1/2023 with the Ticket No.:673972125312, I'm yet to get my refund or any kind of help from them. Do not purchase anything from this site of you don't want to regret and go through this kind of harrassment.”
“is really really bad in customer service. 7013911866 They don’t even have a call center. They will not reply for our emails.
This is the reply they sent me today,
Dear Customer,
Thank you for contacting Paytm Support.
We regret to inform you that we do not monitor emails sent to this email address.
Don’t use such a worst product.”
“is really really bad in customer service. 7013911866 They don’t even have a call center. They will not reply for our emails.
This is the reply they sent me today,
Dear Customer,
Thank you for contacting Paytm Support.
We regret to inform you that we do not monitor emails sent to this email address.
Don’t use such a worst product.”
“This month 12th I ordered 6items but 16th 1 item and 17th 2 items are delivered but 3itema are not delivered, I ask help line they sent a mail to me that to update my bank account details to refund the main but still now the date was 29th my money is not refund how could we trust this app.”
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