Megan's Jigsaws Reviews

2.94 Rating 18 Reviews
28% of reviewers recommend Megan's Jigsaws
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01406 423584


19 Barrington Gate

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"Slow delivery from order to receipt of goods. No update on progress throughout order, only confirmation date once chased."
Posted 5 years ago
Thank you for your review. Due to the handmade nature of our products, all name jigsaws are subject to a 28 working day turn around as stated on line and in our term and conditions.
Posted 5 years ago
"I swear I asked for coloured jigsaw pieces. And i got pink ones. When I looked at the email confirmation, which I didn't check at the time, it say PINK, but I definitely wanted coloured pieces so at some point the clicks were incorrect or at least unclear to induce a mistake. It's difficult for me to prove in anyway, but I think something funny is going on on their site."
Posted 5 years ago
Hi Ben, thank you for your review.
For various reasons I try not to delete communications I have with our customers. I have just reviewed our facebook conversation regarding you order. You were having some issues with out system, so I completed the order offline via paypal. The last message I sent to you dated 17th Nov was -
Megan's Jigsaws
Hi, I have put your order through with ref:RC15198829 and set the colours to be pinks, thank you

You would have then also received the order confirmation with the details and colour selected.
If this was incorrect, you could have replied then, before we made and sent the jigsaw and we could have changed the colours. Customers are responsible to check the order details are correct, the same as any other order you place. Thank you

Posted 5 years ago
"I was a bit disappointed with my last purchase which was a named jigsaw for my great great nephew called Booby, the muted colours were not good togeather for a boy, also the B`s did not fit togeather very well and I paid extra for a presentation box as I wanted to present it complete as a present, but the jigsaw had to be broken in pieces ti fit inside the "presentation" box. I have purchased many jigsaws and puzzles from you in the past at our shows and have always been happy with them , so was very disappointed with this purchase. Heather from ICHf Ltd"
Posted 5 years ago
Thank you for your comments. We have made changes to our labelling of the "presentation" box, this is now a "gift" box if added with a name jigsaw. I didn't receive any email or complaint after you received your jigsaw, I will contact you directly.
Posted 5 years ago
"I was expecting a real wooden jigsaw - but it looked more like MDF !"
Posted 5 years ago
Hi, thank you for your feedback. In order to keep our prices so low we use a formed wood sheeting, if we were to use "real" wood we wouldn't want to paint over that. Thank you
Posted 5 years ago
Megan's Jigsaws is rated 2.94 based on 18 reviews

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