“Over the years I’ve purchased five watches and different leather straps. My reason is its an Australian company who produce quality watches at a fair price, but best of all they provide second to none service.”
“Melbourne Watch Company provided an excellent, easy to use online shopping experience and the watch I purchased arrived within a couple of days, was perfectly packaged and appears to be a high quality product.”
“Having bought 4th Flinders Quartz Watch from the Melbourne Watch Company gives me now 4 different colours, which allows me to wear every day the color I like. The beauty and the timing precision of these watches makes me very happy. Also the customer service of the Melbourne Watch Company is absolutely friendly, fast and helpful and their arrangement of my special desires was just organised during kind and patient communication. Great pleasure to deal with this company.”
“I had some issues with my Portsea. However, the company was so helpful and inviting to take it back and fix it. The product itself is amazing and looks great. Over the moon with my experience with the company”
“I absolutely love my blue dial Lonsdale. MWC we’re helpful in allowing pro swap the standard black leather band for a brown and Matthew, the MWC went beyond in assisting me with difficulty I was having with my online purchase. Very happy customer😊”
“I prefer to support local businesses, and in this case MWC lived up to my hopes. I'm not from Australia, but MWC's customer service was top notch--not intrusive but quickly coordinated shipping to a difficult to reach location (think no DHL) and the watch arrived--alrready set within seconds to my local time--within a week. Followed up afterwards, again without being annoying. Just excellent.
The watch (Flinders Heritage Modern) is very good, though the default strap is not quite as high quality as the two additional ones I purchased (from MWC). The straps all have the company's concave buckle, which sits slightly awkwardly against the wrist. This may reduce as the bands get broken in, but a flatter buckle is typical for a reason. Minor quibbles, though. Have already recommended MWC to a friend...from Melbourne.”
“Brought my uncle from Ireland the Carlton, he absolutely loved it. We chose this design as a keepsake of his stay here in Melbourne and we liked that it had the Exhibition Building engraved in the back representing the first heritage building in Melbourne. Matthew was very helpful with all our queries. We received it the following day from ordering and it was presented in a gorgeous box with all the information regarding the watch.”
“I've had my eye on the Portsea in rose gold for a while now, and finally decided to purchase the timepiece. I must say I have been thoroughly impressed with the entire my MWC experience. I had a few questions I asked via email, and the communication was excellent. I picked the watch up in person as I happened to live close to their office. When I met Tony, he actually took me in, sat me down, and showed me how to set the watch (As it's my first automatic) and gave me some pointers on general care, and we just geeked out over watches, it was a fantastic buying experience and he really seemed to genuinely care about giving me a lux experience. I've had this on the wrist for just over a month now and it has been working perfectly. Would definitely recommend MWC and feels great to support an Australian product.”
