“Turned up at Mercedes-Benz Warrington to book the car in for a service lady on the reception was absolutely fantastic with us and we went and sat in the waiting area for 10 minutes with nobody else there several people turned up were seen before us and we were left there waiting in a total of 45 minutes upon which I decided I had enough and I will now go to another Mercedes-Benz dealer and never visit that dealership again absolutely dreadful service if I could leave no stars I would have done”
“Absolutely shambolic service. Turned up well over an hour late to collect my car, went to my office address rather than my home address as agreed, didn't communicate to me about being late. The Manager had an attitude when I finally got through to her after over 10 minutes on hold and didn't apologise, blamed the call centre, wouldn't accept any responsibility even though it's the Mercedes call centre. Can't remember receiving worse service ever. 1 star is too good for them. Do yourself a favour and go somewhere else. I won't buy Mercedes again if this is what I have to deal with.”
“Never go to work for Mercedes Benz Warrington the staff ( managers ) are absolutely horrible to work with. If they want to pick on you they will and you will know about it. Disgraceful place don’t know how it’s still going, Rebecca Sides the general manger and Paul Antrobus this is to you two xox”