Merchbar Reviews

1.5 Rating 252 Reviews

9 %

of reviewers recommend Merchbar

Company Reviews

Questions

Metrics

1.5

Based on 252 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Merchbar deliver?

Helpful Report

(1 month ago)

Merchbar delivers items by Postal Service.

Helpful Report

(1 month ago)

0.00%

Industry Average

“ So they finally arrive in my building package room (building staff accepts all packages for tenants) and I email Merchbar again, to inquire about how they’d like me to go about getting the duplicate records back to them and THIS is the response I get: “We're sorry that you weren't able to refuse the delivery for the duplicate records. ”

- G

“ The confirmation email says 5 to 7 days is the estimate delivery. ”

- Anonymous

“ DHL tracking number showed an attempted delivery but there was none so I called DHL. ”

- Anonymous

Merchbar Reviews

Delivery - Slow