MFI Medical Reviews

Name: MFI Medical
Address: 10695 Treena Street, Suite 105, San Diego, California
Rating: 4.67

4.7 Rating 2,919 Reviews

94 %

of reviewers recommend MFI Medical

Company Reviews

Product Reviews

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Phone:

8588317718

Email:

info@mfimedical.com

Location:

10695 Treena Street, Suite 105,
San Diego
California
92131

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Anonymous

Anonymous // 01/01/2019

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“Received as ordered”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Customer, Thank you for your excellent 5-star review! We're glad to hear that you received your order as expected. At MFI Medical, we aim to ensure a smooth and reliable experience for all our customers, and your feedback reinforces our commitment to that goal. Your support means a lot to us! We appreciate your business and look forward to serving you again soon. Best regards, The MFI Medical Team

Posted 1 year ago

“I am extremely thankful I was able to find a company that is supplying fluids during this shortage. The process to order was simple, the only draw back is the estimated time until I will receive the products. Overall, satisfied and would recommend to other business owners.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Rebecca, Thank you for your thoughtful 4-star review! We're delighted to hear that you were able to find the fluids you needed during this challenging shortage and that the ordering process was simple for you. We understand that timely delivery is crucial, and we appreciate your feedback regarding the estimated delivery time. Your satisfaction is important to us, and we are continually working to improve our service. Thank you for recommending us to other business owners! We look forward to serving you again soon. Best regards, The MFI Medical Team

Posted 1 year ago

“Very easy transaction”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Randy, Thank you for your wonderful 5-star review! We're thrilled to hear that your transaction was easy and straightforward. At MFI Medical, we strive to provide a hassle-free experience for our valued customers, and we're glad to know we hit the mark. Your positive feedback is greatly appreciated, and it inspires us to continue delivering exceptional service. Thank you for choosing MFI Medical! We look forward to assisting you again soon.

Posted 1 year ago

“10 days after I placed order and not having received any email updates I Contacted them by email and without any explanation the next day I got an email confirming my order was out for delivery. Several days later I was then informed via email (the day I was expecting my order) that my order was on it's way back to them on return before it was even delivered!! Worst purchase experience in memory!”

Helpful Report

Posted 1 year ago

Dear Jeff, Thank you for taking the time to share your experience with us at MFI Medical. We are truly sorry to hear about the issues you faced with your order and the lack of timely updates. The package being returned by the carrier usually indicates an issue with the delivery address on the order. We can either process a refund on the order and reship your order after confirming the delivery address. If you have any further concerns or require assistance, please don’t hesitate to reach out directly. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

Posted 1 year ago

“Good product,great service”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

“I was able to find decently priced exam tables and I received communication almost imediately with a receipts and information on shipping.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Jeanna, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found our exam tables to be reasonably priced and that you received prompt communication regarding your order. At MFI Medical, we prioritize making your experience seamless and informative, and it’s encouraging to know we succeeded. Your feedback is invaluable to us, and we appreciate your trust in our services. Thank you for choosing MFI Medical! We look forward to serving you again in the near future.

Posted 1 year ago

“Pricing is good and they always send coupons”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Tricia, Thank you for your amazing 5-star review! We're so glad to hear that you find our pricing competitive and appreciate the coupons we send out. At MFI Medical, we strive to provide not only great prices but also significant savings for our valued customers. Your feedback means a lot to us, and we’re grateful for your support. Thank you for choosing MFI Medical! We look forward to serving you again soon.

Posted 1 year ago

“The processin ordering was vey simple and the person I contacted there was most helpful.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Thank you for your excellent 5-star review! We're delighted to hear that you found the ordering process simple and that our team was able to assist you effectively. At MFI Medical, we aim to make your experience as smooth as possible, and it’s wonderful to know we met your expectations. Your satisfaction is incredibly important to us, and we truly appreciate your kind feedback. Thank you for choosing MFI Medical! We look forward to helping you again in the future.

Posted 1 year ago

“Berry helpful answer all my questions.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Mary, Thank you for your wonderful 5-star review! We're thrilled to hear that our team was able to provide you with helpful answers to all your questions. At MFI Medical, we strive to ensure that our customers feel supported and informed throughout their experience. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing MFI Medical! We look forward to assisting you again soon.

Posted 1 year ago

“Products are good. The freight charge being almost as much as the product is ridiculous and needs to be reduced or risk losing orders. Occupy that with a month for delivery after you order isn’t something I would consider great service.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Thank you for sharing your thoughts, Nickolas. We appreciate your feedback regarding the freight charges and delivery times. We understand how important shipping costs and efficient service are to our customers, and your concerns are valid. At MFI Medical, we continually strive to enhance our services, and feedback like yours helps us identify areas for improvement. We are committed to providing a great customer experience, including exploring ways to optimize shipping costs and delivery times. Please know that we value your business.

Posted 1 year ago

“The ordering process is quite easy. Glad that I can come here to get items that aren't readily available through our regular supplier.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Anwar, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found the ordering process easy and that MFI Medical is a reliable source for hard-to-find items. It’s our pleasure to provide you with the supplies you need when they aren't readily available elsewhere. Your satisfaction is our top priority, and we’re grateful for your trust in us. Thank you for choosing MFI Medical! We look forward to serving you again soon.

Posted 1 year ago

“I have before with great success and my most recent order is no exception. Even though the supply of IV fluids is down after the hurricane, MFI keeps me up to date on the situation as it improves and estimated ship dates. I couldn't ask for more.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Alfred, Thank you for your fantastic 5-star review! We're so glad to hear that your recent order met your expectations, just like your previous experiences with us. Keeping you informed, especially during challenging times like after the hurricane, is a priority for us. We appreciate your understanding as we work through supply issues. Your support and trust in MFI Medical mean everything to us. Thank you for being a valued customer! We look forward to serving you again soon.

Posted 1 year ago

“You charged me 2 day expedited shipping charges for something you obviously didn’t have in stock and wrote on the receipt 1-2 week lead time. In order to not waste your customers time and keep them from getting angry. You may want to inform the customer that you don’t actually have something in your inventory and you’ll need to order the item from a third party where you wait for a bulk order in order to make more profit and not expedite your ordering, although you charge your customer for expedited shipping. You did me a disservice which cost me time and money”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear David, Thank you for taking the time to share your experience with MFI Medical. We sincerely apologize for the frustration you encountered regarding the expedited shipping charges and the lack of clarity about product availability. Your feedback is crucial to us, and we completely understand how important it is for our customers to be informed about item availability before placing an order. We are actively working to enhance our inventory communications to help prevent situations like this in the future. We appreciate your insights, and we truly value your input as it helps us improve our service. If you have any further concerns or questions, please feel free to reach out to us directly. We hope to have the opportunity to better serve you in the future and to make this situation right by you.

Posted 1 year ago

“I was pleased to find the ultrasound equipment I needed through MFI Medical. It was a lower price than other suppliers. Although I had not worked with MFI before, I thought I would try them out. I was pleased to receive my equipment in a timely manner. It is great. I appreciate the emails with updates. Thank you so much MFI.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Glenda, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the ultrasound equipment you needed at a great price through MFI Medical. Your satisfaction is incredibly important to us. We're glad the timely delivery and our email updates met your expectations. It means a lot to us that you took a chance on us, and we’re thrilled that your experience was a positive one. Thank you for choosing MFI Medical! We look forward to serving you again in the future.

Posted 1 year ago

“Great customer service very helpful in finding the equipment needed and helpful suggestion.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Sherman, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that our customer service team was able to assist you in finding the equipment you needed. Your satisfaction is our top priority, and we're glad that our suggestions were helpful. We're committed to providing the best support to ensure a seamless experience for all our customers. Once again, thank you for choosing MFI Medical. We look forward to serving you again soon!

Posted 1 year ago

“You should say on your website if an item is out of stock.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Rolf, Thank you so much for taking the time to share your feedback about your recent experience with MFI Medical. We genuinely appreciate your openness and willingness to let us know about your experience. We want to sincerely apologize for the inconvenience you faced regarding the out-of-stock item. We understand how frustrating it can be when an item you need is unavailable, and we apologize for any inconvenience this may have caused you. In light of your feedback, we completely agree that we should inform our customers clearly on our website if an item is out of stock. We are currently working on improving our website functionality to ensure that important information like this is communicated efficiently. Again, thank you for taking the time to provide us with your feedback. Your support and willingness to help us improve our services mean a lot to us. We look forward to serving you better in the future.

Posted 1 year ago

“Ease of use”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and support. It was a pleasure serving you here at MFI Medical. We are thrilled to hear that you found our products easy to use. We strive to provide hassle-free solutions and user-friendly equipment to ensure a seamless experience for our valued customers like yourself. Once again, thank you for choosing MFI Medical. We look forward to serving you again in the future.

Posted 1 year ago

“Great place, great staff. Best IV insertion technique I e ever experienced. In and out in 45 mins. Highly recommend”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Rob,Thank you so much for giving MFI Medical a 5-star rating! We greatly appreciate your kind words and feedback. We are thrilled to hear that you had a positive experience with us and that our staff provided exceptional service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 1 year ago

“I feel backorders should be made apparent before checkout.”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Thank you so much for taking the time to provide us with your feedback about your experience with MFI Medical. We truly appreciate candid reviews like yours as they allow us to continually improve our services. We are glad to hear that our team was able to assist you effectively and provided you with the necessary information. At MFI Medical, we strive to create a seamless and efficient shopping experience to ensure our customers' happiness. We take great pride in our customer service and always aim to deliver prompt and accurate responses to any inquiries or concerns. Your satisfaction is our top priority, and we are pleased to learn that our efforts are making a positive impact on your overall experience with us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Our dedicated team is always ready to help in any way we can. Once again, thank you for your valuable feedback. We truly value your business and look forward to serving you again in the future.

Posted 1 year ago

“Easy to order website!”

Helpful Report

(San Diego, 92131) - Posted 1 year ago

Dear Candace,Thank you so much for giving us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with MFI Medical. Easy to order website! We strive to make the ordering process as seamless as possible, and we're thrilled that our website was able to provide you with a hassle-free shopping experience. We're constantly working on improving our platform to ensure it's user-friendly for our valued customers like you. Once again, thank you for your kind words and for choosing MFI Medical. We're here to serve you whenever you need us. If you have any questions or need further assistance, please don't hesitate to reach out.

Posted 1 year ago

MFI Medical is rated 4.7 based on 2,919 reviews