mFortune Casino Reviews

Name: mFortune Casino
Rating: 2.58

2.6 Rating 299 Reviews

43 %

of reviewers recommend mFortune Casino

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2.6

Based on 299 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Phone:

01384880842

Email:

support@mfortune.co.uk

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mFortune Casino 1 star review on 15th May 2022

Angelo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love mFortune!!!! It's my second win today!! I just started playing here few weeks ago:)”

Helpful Report

Posted 2 years ago

“Terrible won £59 didn't pay me out,won 100 another time didnt pay me out,won £160 today wouldn't pay me out and they deactivated my account while I was winning alot of money on the slots, do NOT go on this site u win but they won't pay u out!!!!!! Also I went on live chat 8 times they kept cutting it off everytime I asked a certain question they would answer me,I have a new phone number and deposited through that so tried to make a withdrawal,but they wouldn't let me their excuse was I won £59 last November on a old phone number so I can't get my withdrawal of £160 which I deposited £10 from pay by mobile on my new number,till I showed proof of old phone number of the £59,I told them I dont have proof of old number,so I said forget the £59 I won last year with my old number,and just give me my £160 I won today with the money I deposited with my new phone,they still said no,what does my winnings today got to do with my old number as I didn't deposit by that old number,anyway as they wouldn't pay my £160 I played on the slots and it was paying out quite alot and got upto quite alot next minute screen went blank and said your account has been deactivated!!!!! Do not give these thieves ur money they won't pay u out,sent them loads of ID but they said no even tho I gave them what they asked for,disgusting!!!!”

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Posted 2 years ago

“Okay well I do like this casino, my withdrawals are easy, but sometimes I can get it in 4 days then sometimes 7 days but apart from that I always get it. The games re good, support so far has been good.”

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Posted 2 years ago

“Honestly just avoid I never used to have any bother on this site then the past 6 months you basically cannot withdraw. They take your money to easy no questions but to get money from them it's so much I'd...that is never enough to get your winnings. I made a withdrawal the other week and I immediately contacted them to make sure it would go through after jumping through hoops a previous withdrawal I was told I am fully verified and my withdrawal will be processed in 1 day. The day passed so I contacted live chat again only this time I was asked to send phone bill so I did I am told that it isn't enough I need to send my bank statement showing it paid also so I did. I am then told that they aren't accepted. God knows how I am supposed to prove then if they aren't accepted after arguing this point I literally give up today I try to log into the account and it pops up that my account has been banned. Honestly the worst site.”

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Posted 2 years ago

“I wont say that I'm a gambler, but I love to play, especially with comfort. I appreciated the stable operation of the casino, a good selection of slots games. the first time I lost, then I wont often. This is a great place.”

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Posted 2 years ago

“Withold your winnings if you win too often even after ID has been verified, only won £139 and it's like getting blood out of a stone,stay well clear”

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Posted 2 years ago

“First of all, I like the fact that their payouts are fast and the brunch of friendly support chat teams. Not a bad collection of slots if you are new to online casinos. As I'm quite new so not much to complain about so far.”

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Posted 2 years ago

“I think Mfortune is my favorite online gambling casino. They have my favorite game. They also process my withdrawals really quickly, their apps runs smoothly and they have really good filters to search games.”

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Posted 2 years ago

“Absolutely shocking. Still waiting for my money. Making me jump through hoops to prove my bank details, money, anything and everything they can throw at me. Still no further forward. Avoid them!!! Told different things all the time. Keep asking for extra stuff. Absolutely disgraceful. Never known a site like it”

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Posted 2 years ago

“Lots of games. Can be trusted. Easy and fairly quickly cashout, I won nearly 4k in Vegas Vegas. This slots game is so fun and I was lucky to hit a big win. I am totally happy with everything in this casino.”

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Posted 2 years ago

“Not a bad variant, I found all the necessary games there, and even won something. The withdrawal was fast and smooth and I guess that is the main thing.”

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Posted 2 years ago

“I've been fobbed off yet again!!!! 😩 I'm asking for my withdrawal of £25 which I won from bonuses & loyalty points. I had to wager about £400+ in order for it to be converted to cash. Having only the week before I sent an obscene amount of id and having spoke to customer service, they agreed this was enough information to clear the funds. As it was still within the 30days of the info I had sent them. I was told to ignore any further txt messages and my money would be transferred in 1-5 days, this usually only takes 2 days. Its now 4 days on and low and behold I've had 3 more texts requesting further info. So I call again, and they are now saying that the 'banking team' requested a further phone bill, which happened to be generated the very day after I had already spoken to them. Exactly how much interest are they going to make on my £25 fgs. I'm am definitely not recommending this site to anyone in the future. I agree with everyone else on here who has given a 1 star review, if I could give 0 stars I would, definitely starting to seem like a huge scam site. Email being sent also.”

Helpful Report

Posted 2 years ago

“Requested a withdrawal after sending a ridiculous amount of ID that should of been requested before depositing money and playing if age requirements are reason for withholding winnings i then received a txt advising that my winnings are being processed to then be advised that the bank details were incorrect which is a blatant lie as one of the forms of identification i forwarded was a bank statement. Now They have returned my withdrawal request back to cashable credit so i am going to have to go through the ridiculous withdrawal process again. I am doubtful that i will receive the money i won. So this company is doubling profits by withholding people's winnings as well as what they spend avoid at all costs. Complete scam company”

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Posted 2 years ago

“Customer service is superb and your questions are well answered. I am in no way affiliated with them but I've recommended Mfortune to my friends. The only issue I can say is that it can take long to get money in your account and the verification status but I still get paid. So far so good.”

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Posted 2 years ago

“absolute scam of a site..... 184 spins until I won 10p. another 222 spins until a 17p win......and.... 4751 spins without a bonus round and when I triggered one finally I won a grand total of.....ZERO. Yep. 15 free spins at 50p to win absolutely nothing. nearly £2000 spent and won about £2.30. AVOID. AVOID. AVOID.”

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Posted 2 years ago

“Really good selection of games. I've had some big wins in the last few days, and they pay out within 2 days. Superfast at processing documentation and pay outs. Recommended!!”

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Posted 2 years ago

“With other casino began, for example, the money transfer process could take several week and eventually my profile was blocked. I didn't receive my money still. So I found this one and decided to check it out. I have been gambling here for 5 months now and everything suits me.”

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Posted 2 years ago

“If I could give 0 stars I would. I have to be honest, most of my withdrawals have went through ok. And when I say ok, I do mean ok after the whole sending of way too much id first. I made a request for a withdrawal of £160 last Monday evening and haven’t heard a word since. Usually I get a txt to say that it’s on it way, but not this time. I have received no phone call or email to say why I haven’t received it. I have phoned and emailed every single day since and no one is replying to me at all. I have made a complaint and still nothing. SCAM! They are fraudulently withholding my winnings and giving me no explanation as to why. Customer services try to be helpful, but all they can say is that it’s with the ‘relevant department’. A department that I can’t call and who never contact me. I will however not give up like many others have. I am very tempted to contact these people and say that I will fight their case for them because I am relentless and will not give up! And another concern I have is that the hold always seemed to placed in the withdrawals stage!! Surely if they thought I had a gambling problem or was being fraudulent, the hold should have been placed while making the deposit and that shouldn’t have went ahead? Another complaint I have made and had no response to. And breathe lol”

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Posted 2 years ago

“Ask for ID after ID, more than enough is provided then they come up with something else you need to provide, in other words they simply dont pay out”

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Posted 2 years ago

“I've won myself some good money last month. I've then gotten my winnings within 3 days without any issue. Failed to upload my required documents several times it got sorted out quick after speaking with representative customer support.”

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Posted 2 years ago

mFortune Casino is rated 2.6 based on 299 reviews