“Arrived at 6pm waited 25 mins for someone to ask what drinks we wanted even though we had twice been to the bar to ask if we could order the 3 bar staff were just laughing and messing around the waitress that served us was lovely and apologised for the wait she had just started her shift and after all the waiting the steak was tough with a lot of gristle won't be going again”
“We arrived and was showing to our seats. Nobody came to speak to us for half an hour. We went to speak to the manager who was the one who would show us to our seats to be told. He couldn’t remember everybody that he’d seated and didn’t seem bothered in the slightest that we had just been left When I rang to explain to him how unhappy we were with the service he told me to ring head office and put the phone down”