Misfits Market Reviews

1.4 Rating 323 Reviews

7 %

of reviewers recommend Misfits Market

Company Reviews

Questions

Metrics

1.4

Based on 323 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 29%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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How quickly does Misfits Market resolve customer queries?

Helpful Report

(6 months ago)

Greater than 72% of reviewers feedback is Misfits Market takes over a week to resolve customer queries.

Helpful Report

(6 months ago)

68.42%

Industry Average

“ I was charged Sept 27 for my first oder. By email I was told delivery date was extended three different times. I never received my order and my requests for service have been ignored other than “we will be in touch with you within 48 hours”. - been three weeks now- I cancelled subscription but they tried to charge me for a second box anyway. Just lucky that I lost my credit card and had it cancelled the day before! ”

- ridgely

“ My first box arrived early in the day, by Postal Service no less. ”

- Helen Daniel

“ I would give a zero stars for customer service if it were possible. ”

- Donna

Misfits Market Reviews

Customer Service - Average