Missfiga Reviews

“ Always a great experience buying clothes good quality products at a reasonable price 😍 ”

“ Bought plenty of sale stuff too which are normally a great price too. ”

“ I love shopping here ad the quality of my items is always amazing for the price ”

“ I ordered two dresses, one was suitable the other wasn't so I followed the return instructions sending recorded delivery. After not hearing anything back I contacted customer service, they replied and asked for proof of return, I sent this back and then they asked for the order number which I had already sent, after sending both pieces of information back they are now ignoring my emails. ”

“ This is the worst online company I’ve ever dealt with I ordered £77 worth of items at the beginning of may I returned all items as the quality is shocking and Looks nothing like on the website 18 th may I returned them recorded delivery and since then I’ve sent over 30 emails Order details and tracking reference no And still no refund and there response is We are busy and just keep asking for the same order details Disgusting customer service no chat line ever open No phone no to speak to someone I’m disgusted that they can keep your money and treat customers like this ”

“ This is an awful company to deal with I ordered a jumpsuit from them when it arrived the suit and the belt were two different colour which was their negligence contacted them told me to return it which I did I put delivery docket inside return parcel they are saying they have no record of me purchasing it or returning it I sent them pics of suit plus proof of return postage but the day I need to go through my card provider to claim my own money back technically they have stolen from me because they have kept my suit that I paid for stay away from them shower of thieving scumbags I'm going to contact the Media they have stolen from a pensioner ”

“ AVOID AT ALL COSTS!!!! you will not get a refund! Paid for returns tracked postage was sent signed for and still no refund been waiting since February. How this company is still able to trade is beyond me!!!! STILL NO REFUND ”

“ Nightmare for returns! Had to pay to return my items but now saying never received package! I'm over £100 out of pocket! ”

“ They never refund you despite providing proof of returns. Lie saying they’re processing a refund and do not. Report miss figa to trading standards, the consumer must win. ”

“ I would rate 0 if I could. Bought a few items to around £120 in January. Sent all but one item back straight away. Till this day have not received a refund. These people are scammers. We should all be able to get out money back. 😡😡 ”

“ If I could leave no stars I would! Do not buy from them absolute scammers. I brought a few dresses total value around £169. Tried them didn't like them sent back next day in or original packaging and I emailed them to say so. Waiting for ages no co respondance or anything to let me know they had received my return. Emailed them gave them order number ect very slow reply and didn't ever give me a straight answer! Then when I heard nothing about back emailed again to recieve an automated message to say if I contact them again my return will be sent to back of a que?! Very unprofessional and still to this day have not receive refund or any reply from them! Absolute Scam!! ”

“ The only way I managed to get my refund was to go through PayPal, once they saw proof of return they refunded it straight away, it's the same with your bank, they'll get it back for you. I will never buy from them again, they need to be shut down ”

“ Ordered a jumpsuit first time ordering from Missfiga so was a bit reluctant however super happy with what I received. Great quality true to size so order the size you usually are. It fit like a glove will defo order from here again fast delivery 5 star service thanks ”

“ Really happy with the service and I received my item the next day. Happy with the products and a lovely purchase ”

“ Ordered clothes for a party and purchased 3 lovely dresses. Returned one as it was too big & it costs around €5 to return. Refund the next day after they received the parcel and I loved it all. Thanks for a great service to all involved. ”