"I ordered a dress last year and the zip fell off instantly. I knew I\u2019d be blamed for it so decided to keep the dress to hopefully find a way to fix it eventually. I have just found it again and realised just how badly it was made. All along the zipper are threads and there is nothing at the bottom of the zip to keep the zip on. The fabric around the zip is also falling off (I\u2019m assuming because of the threads). I really wouldn\u2019t recommend this shop."

"I am so annoyed with this company, I ordered a lounge set that was quite clearly a matching set, same acid wash colour, I was happy to pay the price as really liked what I'd ordered, to recieve the two piece with each item being a completely different colour from the other!!!! I contacted them, got through the robot, to be told its \"down to studio lighting that makes it look matching\" I took pictures of both labels that both say \"acid wash, grey - 10\"..... I didn't buy a set with a blue top and grey shorts, why on earth would I buy a coord that doesn't coordinate!? Absolutely disgusting, I've tried to fight my corner and they have no interest. Now I've seen everyone else's reviews I wish I'd looked first."

"I am so annoyed with this company, I ordered a lounge set that was quite clearly a matching set, same acid wash colour, I was happy to pay the price as really liked what I'd ordered, to recieve the two piece with each item being a completely different colour from the other!!!! I contacted them, got through the robot, to be told its \"down to studio lighting that makes it look matching\" I took pictures of both labels that both say \"acid wash, grey - 10\"..... I didn't buy a set with a blue top and grey shorts, why on earth would I buy a coord that doesn't coordinate!? Absolutely disgusting, I've tried to fight my corner and they have no interest. Now I've seen everyone else's reviews I wish I'd looked first."

"I am so annoyed with this company, I ordered a lounge set that was quite clearly a matching set, same acid wash colour, I was happy to pay the price as really liked what I'd ordered, to recieve the two piece with each item being a completely different colour from the other!!!! I contacted them, got through the robot, to be told its \"down to studio lighting that makes it look matching\" I took pictures of both labels that both say \"acid wash, grey - 10\"..... I didn't buy a set with a blue top and grey shorts, why on earth would I buy a coord that doesn't coordinate!? Absolutely disgusting, I've tried to fight my corner and they have no interest. Now I've seen everyone else's reviews I wish I'd looked first."

"Ordered item for next day delivery I got sent the wrong size, miss pap refusing to refund me the next day delivery fee saying nothing was wrong with the delivery!! I explained I paid next day because I needed the shoes the next day and after receiving the incorrect size this has inconvenienced me and the shoes is no longer needed!"

"Ordered item for next day delivery I got sent the wrong size, miss pap refusing to refund me the next day delivery fee saying nothing was wrong with the delivery!! I explained I paid next day because I needed the shoes the next day and after receiving the incorrect size this has inconvenienced me and the shoes is no longer needed!"

"Very bad very bad misspap and boohoo, they took my money and are not refunding my money fully. I\u2019m really upset. Theses are the messages I send and they respond to me : \r\n\r\nThan you for confirming. I apologize that you still haven't received your refund for the returned items. I'll be glad to help For order number PUS100114989. I have gone ahead and processed a refund for the items,\r\nMPP01153-126-14\r\nMPP01153-152-14\r\nMPP01153-133-14\r\nMPP01150-126-14\r\nMPP01150-133-14\r\nMPP01150-152-20\r\nMPP02425-143-14\r\nMPP02426-143-14\r\nMPP02529-105-14\r\nAmounting to $592.2 and will hit your Bank account on or before 4th of November.\r\n\r\nAs for order number PUS100116783, I have checked on your returns and can see that it is still on process of being refunded. Please note that it would take up to 15 days for items to be returned and processed. Please wait until 4th of November for your items to be processed and be refunded. \r\n\r\nThank you for your patience and understanding in this point of time. Hope you have a great day!\r\n\r\nDareen\r\n\r\nMe: For the first one PUS100114989 \r\nI paid $ 804.91 Canadian dollars.\r\nFor PUS100114989 I was charged\r\n$ 804.91 Canadian dollars.\r\nHow you guys are refunding $592.20\r\n\r\nHi there!\r\nI have had a look for you and can see that this order was placed on the US website, and so the order has been charged in and refunded in US dollars as opposed to Canadian Dollars. The order PUS100114989 came to a total of $609.19 USD, and so all items apart from the shipping have been refunded which is $592.20 USD.\r\n\r\nThe refund should convert back into Canadian Dollars for you once this reaches your bank account, so please don't worry! The correct amount has been refunded for you, it just hasn't shown as Canadian Dollars at the current conversion rate.\r\n\r\nStay safe!\r\n\r\nKind regards,\r\nLotty\r\n\r\nMe: This is a amount you guys refunded to my bank account $702.92 which you guys supposed to refund me $804.91 so where is the $101.99. I want my money back exact amount you guys took when I bought those items which was $804.91 .I\u2019m really upset \ud83d\ude20\r\n\r\nI do apologies for the confusion but as the refund has been process on this order I suggested you to contact your bank to check if you have dispute on your account. Hope this helps. Thanks and stay safe. \r\n\r\nAlfonso\r\n\r\nMe: No no do try to be smart I already spoke to my bank you guys are not refunded my money fully I want my money back you guys still owning me $ 101.99 I want my money back. \r\n\r\nMe:For this order I was charged $79.89 as you can see the picture I send you from my bank account \r\nPUS100116783\r\nI want my exact money back even for the other order $79.87\r\n\r\nMe : You guys owning me $181.87 \r\nBasically my next refund Should be : \r\n(PUS100116783)\r\n$79.87 and remaining from the first order(PUS100114989 ) $101.99"