Missy Empire Reviews

1.4 Rating 86 Reviews
8 %
of reviewers recommend Missy Empire
1.4
Based on 86 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email

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Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 11th March 2022
Shannon
3
Anonymous
Anonymous  // 01/01/2019
i ordered a few sweat pants and the tracking says that they have my order but it’s been three weeks and still says i can’t track it
Helpful Report
Posted 3 years ago
Sadly this company, just like Pretty Little Thing, is another tragic case of "cute clothes masking atrocious business practices". Don't waste your time or money.
Helpful Report
Posted 4 years ago
Currently an ongoing situation but reviewing purely for the inconvenience and clearly disordered operating system used by Missy Empire. Can't fault the online shopping process or checking out process, I also received an order confirmation within 10 minutes as well as tracking information for the next day delivery I paid for, the item also arrived on time. Unfortunately the quality of the items was not what I expected nor do they bother to private label and if you were to google the name of the companies on the tags you yourself could order the items directly from the wholesalers. I printed the Royal Mail return label (they do not include these in the package) and sent them back (for which they will charge you if making returns) and received an email 6 business days afterwards stating they had received my item and a refund could take up to 14 working days to be processed. I finally received an email to inform me my refund had been processed last night however this is not the case as up to now funds have not been deposited back into my account,they have however reprocessed my order as I received an email from Yodel this morning saying that my order was out for delivery and it arrived earlier today. Having now read a few reviews about their customer service and refund process, it's looking like this will be a long winded process..
Helpful Report
Posted 5 years ago
Missy Empire is rated 1.4 based on 86 reviews