Shabby. Reviews

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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About Shabby.:

The UK's Favourite online store for Furniture & Accessories

How do I contact Shabby.?

Helpful Report

(10 months ago)

You can contact Shabby. by Email, Live Chat and Telephone.

Helpful Report

(10 months ago)

88.89%

Industry Average

“ I really love my chairs, and they arrived in 2 days , although 2 of them had little rips in them but I think that's down to the courier as both boxes were battered to bits, spoke to the company and they are replacing them next week, great customer service thank you Benjamin ”

- Martine Carrington

“ Excellent Customer Service. Items purchased were delayed for a significant time, however the company kept in touch with me throughout. Eventually delivered today and love the product. ”

- Sarah McKenna

“ Very happy with my dining table, fantastic quality and good value. Customer service was also very good and easy to get hold of, would definitely order from here again. ”

- Marie Phipps

Shabby. Reviews

Customer Service - Good