Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.87

4.9 Rating 2,318 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

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Mobile Lab 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, didn’t have to wait long either”

Helpful Report

(Mobile Lab Hucknall) - Posted 5 years ago

“Superb job - under two hours - a very happy grandson- thank you”

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(Mobile Lab Derbion) - Posted 5 years ago

“Brilliant job done on my iPhone”

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(Mobile Lab Derbion) - Posted 5 years ago

“I took my iPhone X in for a new battery today to your Derby store. When I got home I noted that the face recognition software was no longer working. I immediately returned to the shop in Derby and was advised that something must have been disturbed during the battery replacement and my phone would have to be sent away for diagnosis and repair and could take 14 days Before it could be returned. This is of great inconvenience to me as I now do not have a phone for this duration. I was not offered a courtesy phone and I am also incurring costs for travel and parking due to this error in fitting the new battery. I must say the 2 staff at the shop have tried to sort the problem and have been helpful but did say this can happen when batteries are replaced. I am very disappointed to now have to be without a phone following a simple battery replacement and I am now unable to gain access to banking on line, WhatsApp plus other important applications that I use on a daily basis. No mention of any compensation was brought up by your staff and I also do not except that it should now take 14 days to repair??”

Helpful Report

(Mobile Lab Derbion) - Posted 5 years ago

“Friendly, efficient, helpful. Couldn't fault the excellent service they gave. I would use again.”

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(Mobile Lab West Bridgford) - Posted 5 years ago

“Laptop fixes by the next day and not too expensive. Very happy with the results!”

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(Mobile Lab Stapleford) - Posted 5 years ago

“I have had two iPhone screens replaced by Mobile Lab recently and both times I have had excellent service and the screens were replaced quickly and professionally.”

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(Mobile Lab Stapleford) - Posted 5 years ago

“Very efficient and super quick thank you:)”

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(Mobile Lab Hucknall) - Posted 5 years ago

“Great service, will definitely use these guys again”

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(Mobile Lab Stapleford) - Posted 5 years ago

“1st class 👏🏻👏🏻👏🏻”

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(Mobile Lab West Bridgford) - Posted 5 years ago

“My phone wasn’t working at all! Took it in via appointment Thursday. Very quickly diagnosed the problem. Part ordered that day and collected my phone the following day Friday to receive it in fully functional working order! Thank you!”

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(Mobile Lab West Bridgford) - Posted 5 years ago

“Excellent service at a good cost. Short wait highly satisfied”

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(Mobile Lab Sutton) - Posted 5 years ago

“Absolutely brilliant service and super fast, would definitely recommend 5*”

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(Mobile Lab Stapleford) - Posted 5 years ago

“Couldn’t fault the service Well done”

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(Mobile Lab Stapleford) - Posted 5 years ago

“Excellent service”

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(Mobile Lab Stapleford) - Posted 5 years ago

“Excellent service as usual , can’t do enough for you quick no fuss genuine advice and help when asked .”

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(Mobile Lab Stapleford) - Posted 5 years ago

“Fast efficient service 1/2 hr for a screen replacement.”

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(Mobile Lab Sutton) - Posted 5 years ago

“Excellent service, very rapid and professional - phone fixed within an hour!”

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(Mobile Lab West Bridgford) - Posted 5 years ago

“All good. Sensible price.”

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(Mobile Lab Sutton) - Posted 5 years ago

“I rang the Stapleford office To find out about a screen repair, due to Covid I had to book on line and duly booked 10am their first booking,by 11.30 he rang and text to say it was all repaired. Very impressed and would highly recommend them 👍👍”

Helpful Report

(Mobile Lab Stapleford) - Posted 5 years ago

Mobile Lab is rated 4.9 based on 2,318 reviews