Mobile Phones Direct have a Customer Happiness Grade of C. Customers love their customer service but are unhappy with their refunds.
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delivery was supposed to be the next day, unfortunately I ordered the phone over two weeks ago.
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- Anonymous
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I posted the device on the same day 9th through Royal Mail Special next day delivery which I have paid 9£.
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- Anonymous
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Twice now I’ve paid upfront for advertised, in stock next day delivery iPhones, they run the credit check take the big deposit then show awaiting stock with no estimated delivery date, I waited 2 weeks on the first attempt before cancelling ordered a different iPhone now the same - if you don’t have stock say so
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- Anonymous
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I finally received a new, undamaged iPhone, the whole ordeal has been an absolute joke and I am yet to receive any form of refund for the time I have been without what I’ve been paying for.
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- Anonymous
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As they were unable to fulfil the contract they offered a full refund, and as a final insult then said they would sort out the pac code and for me not to do anything.
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- Anonymous
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After a 15-minute call with advisor Shanna and her manager Matt (or Matthew), they offered a meager £10 refund.
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- Nadeem akbar
“
In order to spy on your spouse’s phone all you have to do is to contact a professional hacking expert to help you get the job done, I highly recommend the service of SHAW to help you handle her the spying job I’m sure they will do a perfect job for your just l like they did for me too. Beneath is their contact information:
Cloudgeeksync@gmail. com
Cloudfoneclone. com
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- Reed C Newman
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Don’t know what everyone’s whinging about. Got my iPhone 11 in two days. Customer service was the same as everyone else. Unlimited calls text and data for way cheaper than anywhere else I could find. ⭐️⭐️⭐️⭐️⭐️
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- Luke
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Great value and service.
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- Billy