Mobile Phones Direct Reviews

1.9 Rating 195 Reviews

23 %

of reviewers recommend Mobile Phones Direct

Company Reviews

Questions

Metrics

1.9

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How do I contact Mobile Phones Direct?

Helpful Report

(1 month ago)

You can contact Mobile Phones Direct by Telephone, Live Chat and Email.

Helpful Report

(1 month ago)

77.78%

Industry Average

“ Great value and service. ”

- Billy

“ SUPER cheap deals, there was a problem with my tarriff, which o2 made mistake on, but mbilephonedirect very quick uk service center sorted out immediately. was on hold for less than 1 minute and they were VERY helpful and supportive. ”

- Asad Arif

“ Excellent service. Easy website and quick delivery. ”

- Guest

Mobile Phones Direct Reviews

Customer Service - Good