ModiBodi Reviews

Name: ModiBodi
Address: 2 Mansfield st, Rozelle, Sydney, New South Wales
Rating: 3.83

3.8 Rating 260 Reviews

66 %

of reviewers recommend ModiBodi

3.8

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reached out to customer service and got a response from a chat bot with an email address to contact live person. Emailed that address twice and no one responded.”

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Posted 1 day ago

“Worst Customer Service I have ever received. You're company did nothing to make my experience better or resolve the issue.”

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Posted 2 days ago

“I ordered 4 pairs, only received 3. Sent pictures. Still under investigation.”

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Posted 2 days ago

“Been waiting over a month for my delivery and my emails are being ignored.”

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Posted 5 days ago

“Llevo más de 20 días esperando mi pedido, os mando mails y me contesta una IA, y tenéis la poca vergüenza de preguntarme ¿cómo ha ido? No ha podido ser peor experiencia, no he recibido el producto y tampoco atención para solucionarlo, no os recomiendo en absoluto.”

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Posted 1 week ago

“Still waiting on my order placed over 2 weeks ago. Got in touch and the AI bot assured me that it was on route and it would pass on my query to an agent. Since then my daughter has got her period is at her summer camp and having to abstain from activities and causing her upset and me anger, frustration and disappointment.”

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Posted 2 weeks ago

“For almost $70.00 dollars I received a swimsuit bottom! Where is the top that was in the image of the bottom half that arrived? This is highway robbery. I would never spend another penny on anything you sell. This is deceptive advertising...I don't even know if you just didn't send it an were suppose to send it. Will not recommend you to anyone. Thanks but no thanks.”

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Posted 2 weeks ago

“I have yet to receive my order and the DHL tracking site just says Australia since 6/9 and nobody will help me. This site is a scam.”

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Posted 3 weeks ago

“Never received order, never got a decent answer from customer services”

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Posted 3 weeks ago

“I bought super absorption and after 5 minutes in the water, she was dripping spots every where. I thought this suit was supposed to hold up to 10 tampons?”

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Posted 4 weeks ago

“Not very happy with my purchase. The way these are designed, it just looks like I am wearing undies under boyleg swim shorts - and have really bad underwear lines. I thought it would be made to be all one piece.”

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Posted 1 month ago

“Never received my package, most likely because ModiBodi uses DHL (DHL never gets my packages to me for some reason)”

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Posted 1 month ago

“My daughter tried out the swimmers and leaked everywhere She bought the ones for heaviest flow”

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Posted 1 month ago

“The sizes are in consistent, and out of all I ordered one pair fit”

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Posted 2 months ago

“Deeply disappointed. Despite the description, the gusset—the most important part—is 100% synthetic polyester/polyamide, NOT cotton. I expected better for women's health.”

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Posted 2 months ago

“I paid for express post to try and get the items I needed before going away. It took 2 days for shipping label to even be created and 6 days for the delivery to arrive at my house (in Sydney Metro). On enquiring I was told there was a backlog after the long weekend. I get that, but there really could have been some sort of a notice on the website for expected delays. Most express shipping I order (from other companies) arrives the next day, 2 days later at most. It was very disappointing.”

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Posted 2 months ago

“I didn’t recieve all the items I paid for now they are sold out online too I doubt I’ll get what I paid for I bought 6 items not 5…”

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Posted 3 months ago

“Two deliveries, one with an item missing, the next with the wrong item. It took two emails and 3 weeks to receive the correct item first time around. I had to do a size exchange, but was then sent the incorrect item. I reported the second incorrect delivery over a week ago but the correct item still hasn't shipped. No refunds on swimwear is a bit inconvenient given how difficult it is to find swimmers that fit.”

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Posted 3 months ago

“Spent a small fortune on period underwear for my two teenage daughters. Not impressed with the quality of the newest ones. They leak right through. Had 2 pairs of the boy leg ones leak on my daughter. Terribly embarrassing outing today needing new pants while out shopping”

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Posted 3 months ago

“The items I ordered ran noticeably larger than expected which led me to return most of my order. Because I ordered from the U.S., the shipment was subject to tariffs and customs fees, which were non-refundable. As a result, the few items I did keep ended up being disproportionately expensive relative to their value. Additionally, their policy of not honoring discounts on exchanged items made it impractical to reorder the correct size. Repurchasing would have required paying full price, now along with additional tariffs and duties, making the total cost unreasonably high. This effectively made continuing to shop with Modibodi economically unfeasible. While I was initially interested in trying the period underwear and swimwear, this experience resulted in a very high cost for what ultimately felt like a trial. Given that there are other brands offering genuinely organic cotton options at more accessible price points, I’ve decided to take my business elsewhere. Overall, this was a disappointing experience, and not one I feel justified the amount I spent. Their customer rep didn’t appear overly forthcoming with helpful solutions to keep my business. Frankly it seemed as though that she didn’t care and couldn’t be bothered by the conundrum. The only thing she did was refund me for 1 pair that I was allowed to keep as per their policy. I understand that the company is not responsible for tariffs, duties, or import fees. However, my overall experience was significantly impacted by inaccurate sizing and a lack of flexibility around pricing and/or to help the customer out.”

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Posted 3 months ago

ModiBodi is rated 3.8 based on 260 reviews