“I ordered my robe in May, then promptly hurt my back, and forgot all about my order as my life became a parade of imaging appointments, physical therapy, heating pads, and other attempts to alleviate the pain. This month, I realized: hey, I ordered a robe, and it never got here. So I emailed Cypress, and customer service was WONDERFUL about working with me to make sure I got my robe in spite of UPS flubbing the delivery. I love the quality of the robe and will enjoy it for many years to come, but I also love how awesome the company seems to be.”
“My husband loves how soft and comfortable his robe is. It’s not too heavy. The large fits him perfectly.
I did receive the robe without the belt. I called Monarch and I the belt came two days later. Great customer service.”
“My mom absolutely loves her robe. The quality is excellent and the customer service I worked with on the order was exceptional. I will be ordering again soon!”
“I first purchased this robe years ago as part of a Uniworld River Cruise. I love everything about it and was surprised and delighted to find it available online directly from Monarch. I would definitely recommend and will certainly buy again.”
