“I ordered a OSFM robe for my husband. The original robe, made by Monarch, he got at a spa in northern CA. He needed a replacement. I looked at the tag and found Monarch. The new one that was sent was a bit lighter in weight than the old one and he is much more comfortable. I also ordered towels. I love how they feel both wet and dry. Very soft and washed quite well. I could use a larger bath towel but I probably ordered a size too small. My bad. Otherwise, they are very cushy. Love both the robe and towels.”
“I have ordered and gifted or used my terry bathrobe. I love them and use them every day. I love the weight and feel and way they absorb after a shower. I use it as a towel.
Will buy more. Get some new colors please”
“We Love the soft touch and feel of your sheets and duvet covers. We first experienced this at our favorite Cannon Beach Hotel - Surf Sand Resort. I actually called them after staying there and asked for the name/manufacturer of the sheets and duvet covers! My only negative thought is the duvet cover does not have a button closure- will try to hand sew some type of closure. I also had to hand sew ribbon on the four inside corners to keep down duvet in place.”
“I ordered a robe for my wife with monogram. They sent me the wrong size, I know I double checked the order. The customer service representative was very responsive and quickly rectified the order. It came in time for her birthday. Quality is excellent and the packaging is very nice”
“I absolutely love my new robe! After using one during a hotel stay, I just had to hunt it down. Monarch Cypress could not have been nicer to deal with.”
“I bought 3 sizes of robes to send to family members abroad. They absolutely love them and found them to be very comfortable and luxurious. (I already own a Monarch robe myself and love it.)”
“I used these towels in the Hotel Luxe in Portland, OR. They are so perfect I took a photo of the label and ordered some for myself. Super absorbent without being heavy & dense. Launder beautifully and the woven band does not draw in and get distorted. It stays flat.”
“Monarch Cypress is a prime example of great customer service. Due to a computer glitch we recieved wrong size robe but Monarch did not hesitate to make things right even though it was monogrammed and even next day aired the correct product! Also very quick to respond to e mails.”
