“I made the payment for the invoice on March 15th, but they neglected to acknowledge it. Shockingly, without any prior notice, they proceeded to wipe out all the data from my websites on their server. When I reached out to inquire about this, they claimed to have received the payment only on the 19th. I requested proof of this transaction, but they failed to provide any screenshots. Instead, they have been evading my queries for the past 10 days, offering no resolution. Consequently, I suffered losses both in terms of data and money. Their lack of understanding of the issue and their disregard for customers is evident.
I strongly advise you not to buy any services”
“Please dont waste your money. its the worst RDP provider i ever tried i cant even log back in my account where i purchased rdp. i use password chain from apple so i know the issue is not on my side . Plus the RDP I purchased was shared with some since some one delete my files. PLEASE AVOID AT ALL COST”
“This company is a scam website don't use them, they will collect your money and not give you the service you have paid for, pay at your own peril , the customer service is very slow, they will ask you to make tickets that don't work and then they will stop responding to you”
“I purchased a domain name on 2023/10/04. Initially, I chose cryptocurrency as the payment method, but later I made the payment through iyzico. When I inquired about the status two days later, they informed me that the domain was not available. When I requested a refund, they claimed they couldn't refund amounts under 50 dollars. They are selling unavailable domain names and refusing to issue refunds. THEY ARE SCAMMERS”
“I paid for my server via coinpayments, $49, chose BTC.BEP2 as the payment method. I transferred money from the Binance exchange, and to coinpayments, and on the Binance, the payment was fully completed (all confirmations). However, according to the support, the money did not reach them (Which is not true, because the payment status is completed) and they started feeding me breakfasts.
Link: https://www.coinpayments.net/index.php?cmd=status&id=CPGA1TL7AEJ7RR2EB9SX5PLSN5&key=7d6462160a15181dc379064af99d3fe3”
“MonoVM scamers
I bought vps from them. I paid for it and have a payment confirmation email. But it didn't show up in their admin area. I think it was a bug and I wrote to the support about it. In order not to wait, I bought a few more VPS. More than 20 days passed and they still did not give me the vps that I paid for. The support does not work, it is just playing for time. And writes the same messages like this-
"Your request has been send to relevant department, please wait we will update you by ticket." But nothing happens next. They are scamers and I do not recommend working with them.”
“I apologize for my English!)
A couple of months ago, I ordered a dedicated server, I was given the wrong tariff, which was changed for 2 weeks.
The server lagged, and then stopped connecting. I had very important files, unfortunately I did not think of making a backup. As a result, I lost more than $ 500, because I did not complete the work on time. Who will compensate me for this loss?
The server is down for more than 8 hours. Support constantly asks one and the same thing twice, simply pulls time. Answer long. Online consultant does not perform any function, send write tickets!
Opshins happen, but judging by the reviews, in this company sh*t happens regularly.”
“I paid 25$ for a 3 moths for VPS server on linux(Ram 256 MB
Space: 16 GB)- The prise is higher than over VPS on a markets, but I paid. God that was a mistake. Server start lagging few times and when I ask a support to help me with guides, they just ask to wait.. I waited two days and they not respond. I decided to change OC from UBUNTU on Debian as it take less power. And I got error.*(they have an option to change it on website)
I put ticket and after two days, no respond. Then I put cancelation on my order and no respond on that. Then I catch online support on next days and start asking them, that I want refund. And they said they will refund if they can't fix something. I start telling that in EU Regulation I should get refund if I didn't like service *within 14 day minimum* They ignored that.
In their policy nothing says about refund. I start quarrel with them and past 2 days more. I still have no Debian on VPS. I got only reds tickets, where says that order in cancelation and errors with system, as I changed OC on Debian but it's Ubuntu in same time. So, No refund, No respond, and No working VPS server. I don't know how return my money....
I worked with over companies and never happen this situation, but this monovm.com definitely scammers”
