“Have sent two letterbox gifts to friends having a difficult time, both thrilled with the contents. Great customer service and communication. Highly recommend for a unique and thoughtful present.”
“A really lovely offering, with pleanty to choose from. I had a query which was answered immediately, despite being a Sunday! Very helpful, friendly and efficient, with my gift being delivered when requested, so thank you. Would definitely use Monty & Ridge again.”
Thank you so much for taking the time to write us a lovely review - it makes such a difference to small businesses. We're so glad the gift was everything you wanted it to be :)
“Can only comment on delivery and communication which was good. Can’t comment on anything else as the item was bought as a gift and hasn’t been opened yet !”
“I bought all the boxes as gifts for friends. I can say they were all very happy with the quality of the products. The beautiful packaging and the variety. Lots of different pamper items. Very pleased.”
Thank you so much for taking the time to leave us a lovely review Nafisa! We know everyone gets bombarded with emails asking them for reviews but as a small business it makes a huge difference and we really appreciate it. We're so glad your friends loved their gifts, and I'm sure you earned lots of brownie points for sending them nice things! We hope to see you again soon :). Gemma
“I bought the Get Well box as a gift for my friend after her hip operation. She loved it and said it really uplifted her, she also loved going through each item as it's a little treasure trove of goodies!”
Thank you so much for your lovely review Iris! We're very glad to have helped to cheer your friend up after her operation. We hope to be able to help you out again soon! Gemma
“Very professional service My niece and her husband were thrilled to receive a delightful box of yummy snacks to help them keep their strength up as parents to month old twin girls Thank you Monty and Ridge 😊”
“The recipient said that the biscuits (shortbread )were “ the best he had ever tasted “ the order arrived 7 days after I ordered them as they rely on Royal Mail. He enjoyed all the treats very much. Gemma at Monty was very helpful as the order defaulted to my address for delivery. I emailed her straightaway & she corrected it for me.”
Thank you so much for your lovely review Tracy, and for sending us such a nice personal message when your friend received his treats! We were so glad to help you, and you are welcome back with us any time and we will be glad to help you again :) Gemma
“Ordered this for a friend who has just gone in for an operation. Realised after ordering it that I needed to change the address. This was no problem at all and Gemma got back to me immediately and changed the delivery address. It arrived in good time and my friend was really pleased with it.”
“Excellent concept, only thing that let my order down was the length of time that the postal service took. Out of your hands I understand.
I was expecting next day or day after like I would expect in my country so it was a surprise when it took an extra day. Managing customer expectations by giving an estimate would be good.”
