“My order on line through Amazon failed to deliver even when it was out for delivery, as an me and my wife are both pensioners we were relying on this delivery for basic items we needed. This is just not acceptable the way we have been treated by Morrisons. Disgusting.”
“Disgusted to see that the price of cucumbers at the store in Cambourn, Cambs has risen from 99p last week to £1.15 this week.
What is that all about?
Talking about ripping your customers off....
Is this what you do, secretly put up your prices now that it's getting near the time of year when we start eating salad stuffs?
We have actually already started and we are noticing the price difference every time we shop for salad items.
Whilst you may have some glowing reviews, wait until customers really start looking to buy salad items before noticing the astronomical price rises.
Not happy bunnies......”
“As both a staff member and a customer, I’ve come to appreciate just how remarkable Morrisons in England truly is. The service is consistently warm and attentive, marked by the genuine politeness and professionalism of its employees. The quality of the products is exceptional, and the care that goes into every detail creates a shopping experience that feels both trustworthy and welcoming.Morrisons stands out not just as a supermarket, but as an example of excellence that many others around the world could look to for inspiration-P A Noushad(International Athlete)”
“Personalised mug ordered 9th November 2025 through Morrisonsphoto. Delivery quoted as 3-4 days, so plenty of time for my mother's birthday on 20th.
Alas, not received, so contacted 21st November and received a curt response from Alex at Customer Service to give another 7-10 days.
Now into December and tracking still shows received by courier 13th November, as it has for two and a half weeks.
Deserves zero stars.”
“A massive thank you to the amazing staff at morrisons warrington, Brookhead riding club was broken into the day before show day they took all the kids Halloween cups. We went to morrisons to see if they had any of the cups reduced and to our amazement they donated the cups to the club to replace the ones that had been stolen they also donated sweets for the children to. We are so grateful and want to say thank you to the duty manager Eoin”
“s
Morrisons text me 40 minutes before my delivery was due. They were not able to deliver today but would be able to deliver tomorrow (no time given, just a number to phone). I do not want to take the risk. It has taken a lot of time on the phone to customer service who were totally
indifferent, couldn't care less, no apology or empathy. I have cancelled the order as I am concerned about the condition of the food if it is lying around in a store/van waiting to be delivered. Appalling customer service. Best reading the 1 Star reviews. If you are relying on a delivery or a special occasion I wouldn't recommend Morrisons.”
“Worst and Only store at Elvetham Heath
Store at Elvetham Heath has a captive market of local shoppers.
Greeted by missing grate in car park , banging your suspension and a foul smell at the front of store, you enter to find poor quality vegetables, gaps where you expect coffee or your favourite item.
You spend >£100 a week in the store and on the day of a local festival you leave your car in their 3/4 empty car park they fine you £60.
The sooner this store closes and is replaced by an efficient, well managed, customer oriented store , the better”
“Very un happy this is the second week in succession I have been overcharged for products people need to check there bill before leaving it's fraud really TA preesall”
“After going round store to try and find a member of staff to assist with getting a product off high shelf had to resort to the florestSort your custo. She tried to get a member of staff to assist but I waited and waited nobody came. Fortunately another customer helped me. Very poor service.”
“I visited Morrison’s Store in Cleveleys for a watch battery today
and bought a unusual watch battery and Luke found it and fitted it
and it was a pleasure to be treated by such helpful and pleasant
assistant.
Regards
S. Steel.”
“The staff in my local Morrisons, Cleveleys, are always friendly and helpful and the store usually well stocked although short staffed like anywhere at the moment”
“Anazing selection of quality products even though floor space is often less than other supermarkets. The lughting os excellent, the isles clearly marked, staff around to help. Its amazing how they stock such a huge variety. My wife is Asian, she can find all the authentic spices and products she needs her cooking preferences.”
“All these four star reviews are highly suspect. This company operate the most expensive chain there can possibly be. Fresh quality is atrocious and do check their bb dates of all fresh stock, especially their instore baked bread and cakes etc.”
“I have always found the staff,friendly,helpful and efficient. There vegetables and fresh fish and meat are excellent.l would not think of going anywhere else.”
