“I’ve purchased four jets from motion, and they all fly well with spare parts usually available. I recently purchased a T – 28 ARF that was delivered with a broken pilot and tail feather issues. I called and talked to a technician who looked at my pictures and agreed with my problems. He promptly sent me out a new set of tail feathers, and because the pilot was not available with a replacement gave me a generous in-store credit which I used to purchase another pilot. Good flying airplanes and great customer service, what’s not to like.”
“Your shipping practices are way out of line with the industry. This issue used to be an asset for doing business when you started out in business; however, one of your greatest strengths has now become a weakness.
Why would I purchase batteries from Motion RC at your most favorable shipping rates and wait 7-days for delivery when I have the option to purchase batteries of equal or better value from Amazon for $0.00 shipping cost and receive my order in 1 to 2 days… ! I rated you at (3) because you usually have RC planes at a fair value with reasonable shipping costs”
