“Ordered new control board for Consuela and it was different than the original, and after connecting everything right it immediately burnt up. Now i have $160 paper weight. Also FedEx shipping is a problem.”
“The additional tax payment required in the UK makes purchasing from MOTION RC Europe unwise.Even with discount it still costs more.I shall therefore never purchase from them again.I made one purchase and soon regretted it.If you live in the UK, dont do it.Not worth it.”
“Damaged products return policy seems like they don’t care if a repeat customer is taken for granted! They have my money and I have a new damaged jeep. I sent an email and nothing.”
“i bought a starmax corsair from u on its maiden flight the screw holding the motor in the mount came loose, the motor flew out of the plane and it crashed making a mess of the cowl. in front of ten or so flyers at the field, they all stopped by to tell me to write u. i did and you hide behind a "we don't warrantee flown models'".
i found an m4 among my work shop and loc tite it in and bring it to the field every day i go flying so fliers ask what happened, cause i don't have planes with crash damage, soi tell them about your "we don't warrantee flown models'".”
“No support or lack there of.
Bought a Primus buggy and it worked 2 weeks. They sent me a battery? That didn't fix the issue. The car is dead and doesn't respond to the controller.”
“I would not recommend because I keep getting blasted with emails from you about deals etc. I just want a fair price and good quality. You provide that, I’ll do business. If you fail, I go somewhere else. Nothing personal and I don’t want to be bothered with repeated offers, surveys and other bothersome emails.”
“I order a tank.....it came da.msged.....I tried to return ....you sent two lanles but both rejected....not impressed.... I repaired tank...found smoke I. Two parts.... I think a pashal refund would be grateful....😓”
“NOT!!!!!!!
I still haven’t received the shipment, and even the email I sent earlier today received no response from you other than an automatic acknowledgment of receipt.
I kindly ask you to provide an update on the status of my order, including expected delivery time and any potential issues that may have caused the delay. Your prompt attention to this matter would be greatly appreciated, as I am still awaiting the items.”
“If you want me to rate you guys, you should start by giving kick backs, we support you, not just using u a tube star that u promote. If you are a good/honest company you shouldn't have anything to worry about, words spread on there own. I think overall you are one of the few distribution companies so you have everyone cornered. This being said as well have been a customer/bought from motion for about 10yrs, as well I have some problems with some of your employees as well. One last thing 10 emails asking how you did is absurd/annoying. Walmart isn't as bad as you guys seeking approval.”
“One hour to cancel! next morning to late?! Warrenty is you will send the replacement parts? No return if any evidence that you tried to operate, only to find it not useful or operating as described or expected? No thanks, it is a suckers game. I paid $232 for expedited shipping and it arrived a month later and damaged beyound use and a week later STILL NO RMA!”
