“Wanted to put a zero but, as you were so keen to cancel my order so I was able to add some more stuff, I decided to set a 1.
What decided me to put only a 1 is due to the fact that am still waiting for an answer to my question. No answer to a client’s query is for me the worst you can do. “No answer is also an answer” and in this case it means f*ck you !”
“I called your support to find out whether or not this particular part would fit my tank. The answer I received was that they have no idea whether it will fit or not. Retailers should know their products. You don't!”
“I think you have a great store. Your service is excellent.
However - since the arrival of Trump, and Tariffs, and the way he lies about Canada, and is doing everything he can to destroy our economy, for unjust reasons. I cannot recommend any Canadian to buy goods or go to the USA.
This is a HOBBY, Trump has made it TOO expensive for the average person. Note - all this money he is making is on the backs of the working people, The people he is supposed to be helping.”
“Cuz you guys suck dealing with this guy named Ozzy and you owe me money you still owe me $150 for this stupid ass return b******* that I didn't purchase and then I didn't even get the plane that I wanted gave me the freaking normal one and he just wants to laugh at me and screw that s*** anybody asked me about your company and I'm going to tell him don't spend one time there”
“On my last order, I needed a part quickly. The part I needed was a canopy, but it was out of stock. However, the entire hatch assembly with canopy was available, so I ordered it. I needed it quickly, so I sent two emails with the details of my needs. I followed it up with two phone calls. I was assured that if I placed my order and selected 2 day shipping, my order would arrive in time for me event. My order was not shipped when they assured me it would and as a result did not arrive in time. This created many issues that would have been avoided if they had just shipped as promised, not to mention the increased cost of the expedited shipping. I can no longer in good conscience recommend a company that does not do as promised. It's a shame as they were one of my go to companies for most of my rc planes and supplies.”
“First the order was not successful, then many orders and I had to return them. Money transactions were really difficult and I paid fees that I still don't understand why today.”
