“While I understand that you don’t have the personnel/manpower to open up every single box and quality check it against with what the description on the website says, I guess I just don’t feel like calling in and trying to explain, like I did earlier this year, about the incorrectly packaged Multifunction unit (individual part). And now I get one that is incorrect inside of a tank. So apparently there was availability issues for the correct multifunction unit at the factory in China, which you have absolutely no control of whatsoever.”
