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Motley London Reviews

4.8 Rating 859 Reviews
97 %
of reviewers recommend Motley London
4.8
Based on 859 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Motley London Reviews
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Phone:

07743702462

Email:

ilana@motley-london.com

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Anonymous
Anonymous  // 01/01/2019
I love the necklace I brought recently and have had it admired enormously. Any dealings I have had with the company and their customer service team have been delightful abs efficient - Can’t wait to buy more ........
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Posted 4 years ago
Whole experience from navigating the website through to delivery was a pleasure. Would definitely recommend & buy from again in the future
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Posted 4 years ago
arrived very quickly, no problems at all with purchase. Packaging was a bit OTT for one pair of earrings though!
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Posted 4 years ago
MOTLEY LONDON I’m guilty of rarely writing reviews unless I’m unhappy, but my experience with Motley breaks the mould. I wanted to buy myself something as a remembrance gift from my mother who died earlier this year. I am actually a manufacturing Jeweller, although I’m not working at the moment because I’ve injured my hand. There are few companies I’d buy from, but Motley’s web site caught my eye, I saw this chain by Estelle Deve for Motley, and instantly loved it. I was however cautious about ordering , as I have very high standards in jewellery both in quality and aesthetic terms, because I’m so used to making my own jewellery . I firmly expected to be disappointed with the chain, and set myself up for the fact that I would likely return it. How wrong I was - The chain is beautiful, of extremely high quality, very well-made, beautifully fluid, And in a touch that I would’ve thought of as a Jeweller, you can remove the whole clasp, Allowing you to put pendants or charms onto the chain without worrying about size issues with the clasp getting in the way. All in all, I’m delighted with the first piece of jewellery that I’ve purchased, that I didn’t make. Order without fear - if the rest of Motley’s offerings are on par with this one, you won’t be disappointed. I certainly wasn’t, and potentially, I’m the Jewellery client from hell !!! ( but not for Motley !!!)
Motley London 5 star review on 18th September 2020
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Posted 4 years ago
Fantastic to have found a 'new to me' jewellery brand creating beautiful, quality pieces which will become treasured possessions for life for every age! Showcasing inspirational designers whose designs evoke sheer delight, I feel lucky to now own a piece from Motley myself. Iwill use Motley again when I am looking for the 'perfect' special occasion gift!
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Posted 4 years ago
I ordered a necklace for my daughter. The parcel was securely wrapped with a lovely hand written note from the company in the box. The necklace looks lovely.
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Posted 4 years ago
Good service, fast deliver, gorgeous product.
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Posted 4 years ago
The team at Motley went above and beyond to help deliver the most beautiful birthday gift for a dear friend. It arrived in the nick of time by special delivery, gorgeously wrapped, and elegantly presented. Charlotte at Motley was wonderfully helpful, kind and considerate every step of the way. The pendant necklace looked magical and my friend has said she's yet to take it off! Thank you everyone at Motley!
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Posted 4 years ago
Wonderful designs, beautifully made.
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Posted 4 years ago
I bought 2 necklaces from Motley. Unfortunately I broke a chain on one of them. This was my own fault and not down to poor quality of item. Motley have very kindly offered to mend it for me free of charge. If its good customer service and a lovely selection of jewellery you want look no further!
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Posted 4 years ago
As always my lovely piece of jewellery arrived on time and beautifully presented. Every day should be a Motley day. Kay Fitchew
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Posted 4 years ago
Wonderful customer service. Necklace delivered, beautifully packaged with hand written message for that personal touch. Excellent! Thankyou
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Posted 4 years ago
I purchased earrings for a gift. They arrived promptly and are beautiful ans unique. I had a small issue and after contacting customer services, Charlotte was extremely helpful and resolved the issue promptly.
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Posted 4 years ago
I bought a pair of earrings and a bracelet, and they were both fantastic! They arrived on time, the packaging was wonderful and they both my mum and sister-in-law loved them. The overall experience was terrific :)
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Posted 4 years ago
A special gift for a special friend perfectly executed by Motley and their amazing designer Sian Evans.
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Posted 4 years ago
Fantastic ring and fantastic service. I accidentally ordered the wrong size for my wife and Motley couldn’t do more to help. We had it replaced within three working days!
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Posted 4 years ago
all items arrived safely and well packaged
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Posted 4 years ago
I love my new necklace! The girls were so helpful, from calling to correct a mistake in my shipping address to my handwritten note. Definitely will tell my friends about this. The small details are what matter. Thank you Motley team!
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Posted 4 years ago
An incredibly efficient service a very nice hand written note inside the delightful packaging. I bought the 3 items as a birthday present for myself and they did not disappoint, it was like Christmas.
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Posted 4 years ago
I love all of my pieces of Motley jewellery, and most especially my beautiful big gold jackal earrings!❤️
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Posted 4 years ago
Motley London is rated 4.8 based on 859 reviews