Motley London Reviews

Name: Motley London
Rating: 4.84

4.8 Rating 859 Reviews

97 %

of reviewers recommend Motley London

4.8

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07743702462

Email:

ilana@motley-london.com

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Motley London 5 star review on 25th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was great, delivery on time and the earrings are lovely.”

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Posted 2 years ago

Thank you for the lovely review Kate!

Posted 2 years ago

“I love it. I’ve worn it every day since it arrived”

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Posted 2 years ago

Hi Hazel, We're so delighted to hear you love your new Motley ring! Thank you for taking the time to leave us a review. Hope to hear from you again, Ruth @ Team Motley x

Posted 2 years ago

“Shipped the next day and received it in U.S. just 10 days later!”

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Posted 2 years ago

Thank you for taking the time to leave us a review Susan! So glad to hear your order arrived promptly :-) Ruth @ Team Motley x

Posted 2 years ago

“Really gorgeous little hoop earrings, beautifully packaged!”

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Posted 2 years ago

So glad you like them Becky! Thank you for taking the time to leave us a review - hope to hear from you again soon. Ruth @ Team Motley x

Posted 2 years ago

“Disappointed with the bright, brassy, ‘fake’ gold colour of the necklace ….. lovely design but looks so cheap sadly”

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Posted 2 years ago

Hi Lesley, Our jewellery is meant to bring joy so I'm sorry to hear you were disappointed with the finish of the necklace. We'd love to be able to put this right for you, so I've dropped you an email so we can discuss further. All the very best, Ruth @ Team Motley x

Posted 2 years ago

“Stunning one of a kind piece of jewelry, love it 😍”

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Posted 2 years ago

“The service was excellent.”

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Posted 2 years ago

“I love my necklace so much I have it in gold and silver. Definitely worth the wait!!!! The customers service is fantastic and Hana really is a star.”

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Posted 2 years ago

Hi Ruby! Thank you so much for your lovely review. Our customers are at the heart of all we do so it's really great to hear such positive feedback! All the very best, Ruth @ Team Motley x

Posted 2 years ago

“What a wonderful, easy shopping experience and such a beautiful, quality piece.”

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Posted 2 years ago

“Good quality and a bit different to what you can buy on the high street - love Motley!”

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Posted 2 years ago

“Prompt delivery. Original designs. Items as shown and well made. Would use again.”

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Posted 2 years ago

“Bought for my daughter’s birthday, she chose it and is delighted with it. The option of choosing to add links meant she got exactly the style she liked.”

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Posted 2 years ago

“Prompt delivery and personal service”

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Posted 2 years ago

“Love it! Love you! @bauble_magpie”

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Posted 2 years ago

“Todo perfecto, la entrega en tiempo y mi anillo precioso. Diseño y calidad únicos”

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Posted 2 years ago

“Prompt delivery and really great customer service too.”

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Posted 2 years ago

“Excellent service, fast delivery.”

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Posted 2 years ago

“It's always a pleasure to purchase beautiful jewelry from Motley. It's always a seamless experience. My ring is gorgeous. I've received many compliments on it. Well-made and edgy. The pink color is amazing.”

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Posted 2 years ago

“I was very happy how promptly and thoroughly were addressed all my questions and concerns. Moreover, I received the necklase much sooner than expected (2 extra links were added and delivery delay was then expected).”

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Posted 2 years ago

“I bought this to go with the chain, as I accidentally missed it off my order, so this review is for the necklace and charm. It’s ok, but I’m by no means blown away with it. It’s not as heavy as I’d hoped, and the catch on charm keeps coming undone. I don’t think it’s fair to compare the quality with Tiffany, as I’ve seen in the reviews, it isn’t that level of quality. I love artisan jewellers however and this I’d how they should promote themselves, not try and compare themselves to a global, huge, established and well respected brand. I don’t know if I’d shop here again, though I do love jewellery and like to support local, British artisan jewellers, as well as having quality big brand pieces. Everything has its time and place.”

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Posted 2 years ago

Hi Sara, I'm so sorry to hear you weren't totally satisfied with you recent Motley order. We are a small brand and are always looking for ways we can improve our services and products, so thank you ever so much for taking the time to leave us a review and provide some feedback. It's incredibly useful for us! I've dropped you an email to try to get the clasp sorted for you. Looking forward to hearing from you then. All the best, Ruth @ Team Motley x

Posted 2 years ago

Motley London is rated 4.8 based on 859 reviews