“The order was 5 star. But the fact that what I really wanted to buy was the MoTo Scooter Rack that you must have discontinued since it is no longer offered on your Websters. This is very disappointing.”
Thanks for talking with me today, Jeffrey. I look forward to helping you in the future when we reintroduce the Scooter Carrier later this summer. Enjoy your MoTow Tow Hitch! Jill
“The motorcycle tow hitch is a really nice design, and it is fabricated from stainless, it is a premium product. But I had 3 problems with the hitch I received. (1) The lower pivot tab was bent upward significantly (I think this was done prior to shipping since the shipping box wasn't damaged, and the plastic wrap at the tab wasn't torn; (2) The holes to connect the hitch drawbar to the base of the MoTow jack assembly were drilled 1/8" too close to each other - obviously this wasn't test fit during fabrication, and I had to slot a set of the holes to assemble; (3) one side of the thru-hole for the coupling hitch pin was probably about 0.010" to small in diameter, so I had to ream that side out just to get a hitch pin through. Considering the price and the stainless parts, I'm really disappointed in fabrication.”
John,
Thanks for your candid review and for talking with me recently about your situation. As promised, we will ship you a replacement Motorcycle Tow Hitch that has been QC'd properly. We are eager to get your MoTow unit back and review it with our Order Fulfillment staff.
Jill
MoTow
“It was missing the hitch stabilizer which according to my parts list was standard, but Motow said it was optional. I can’t see why, I tried towing it a short distance at slow speed and I can see and hear the hitch bouncing around.
But because I did use it just the one test run, they will not take it back.
The front wheel has to be perfectly in line with the rear, I tried strapping the handle bars at the grips bit it started gouging them and the directions say not to over tighten. So, I felt it was just not stable enough and that was no faster than 35 mph, I can’t imagine higher speeds on the highway.
I could not find one single negative review. I’m an avid rider, but not reckless. We all know that the road can be unforgiving, and towing in this manner you’re just asking for trouble. Sorry for the negative review, but I have to be honest”
