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Mr Pets Reviews

4.9 Rating 3,915 Reviews
100 %
of reviewers recommend Mr Pets
4.9
Based on 3,915 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Mr Pets Reviews
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Email:

customerservices@mrpets.co.uk

Location:

23 voltri street, ,
3192

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Was a prescription product I bought so had to send through prescription. Was on a repeat so they kept on file. Had no issue when I put in repeat request - they found prescription on file and processed. Product arrived in good time.
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Posted 8 years ago
Bought some flea spray for the house. Items were dispatched the following day and arrived 5 days later - just within the time period Mr Pets advised it would be with us. Overall, very pleased with the service and great prices, although it would be nice to have faster postage.
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Posted 8 years ago
Very good service overall delivery was longer than quoted
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Posted 8 years ago
Why can,t you pacckage 2boxes of seraquin together to save poor me a bit of money.Some coy,s can do this.
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Posted 8 years ago
Order arrived in a timely fashion all as ordered
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Posted 8 years ago
very good value my pet loves this teat ball machine good delivery i would use this company again thankyou
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Posted 8 years ago
My brother introduced me to this website where I found products of good quality but without the price that the vets were charging me. I got worming and flea products exactly the same but I saved over 50%. A great way to get your pet sorted. Just remember to order the products a couple of weeks before it is due. Thanks ????
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Posted 8 years ago
My cat LOVES her Seraquin tablets. She thinks they're a treat. It makes giving her arthritis medication a pleasure instead of a stressful time. Highly recommend Seraquin.
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Posted 8 years ago
Had ordered tick and worming treatments for our labrador. Was getting worried about delivery since the 3-5 days had just expired. I phoned and the customer service lady was very helpful and offered to resend the order, We agreed to wait a couple more days and lo and behold and order turned up that day.
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Posted 8 years ago
Good prices but delivery needs speeding up
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Posted 8 years ago
Delivery slow
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Posted 8 years ago
Dispatched the activity ball quickly. However the product has spilt already. This is a fault with the manufacturer and I have emailed them previously. Sadly I will not purchase another. Two halves came apart poorly glued and not as strong as my original one which lasted years. bounced off patios and knocked against skirting boards.
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Posted 8 years ago
Staywell infrared cat flap Purchased this to replace one that had previously broken Researched the internet and this was the most competitively priced at the time Delivered within the stated time frame Working well Thanks
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Posted 8 years ago
Was expecting a bigger ball, as it was described extra large. But with standard poodle it was medium size. Very hard to fine a large ball. But he still loves it. It seems to be standing up to his chewing. Hence the reason wanting a really large ball.
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Posted 8 years ago
Frontline cat flea treatment, great price, great service, will definitely use again
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Posted 8 years ago
I have regularly bought fle control products from Mr Pets & have received a prompt service which I have been very happy with.
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Posted 8 years ago
Great product,easy fitting,replaced my broken cat flap, delivered promptly
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Posted 8 years ago
Prompt service and great product that stops my trail hound from pulling.
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Posted 8 years ago
Product at a good price, and delivery was quick, but all 6 items sent separately from Switzerland. I appreciate that was how you got the price, but the postman twice put a card through the door to say too large to deliver, so twice I had to do a round trip of 12 miles to collect them!!
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Posted 8 years ago
Cost effective and prompt service
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Posted 8 years ago
Mr Pets is rated 4.9 based on 3,915 reviews