“I received the wrong product after being asked multiple time about my car. Seemed like the don’t have a template for the cars they claim and then want the customer to draw up a template so they can use
Iv requested a returns address multiple times now and I’m now getting no response
Please could someone get back in touch with me with a a refund address so I can get a refund on this incorrect item
Ali Haling”
“Your customer service is absolutely shocking. Waited weeks for our order it finally turned up after raising a dispute with PayPal and they don't even fit in the car. You do not reply to emails or voicemails. Trading standards are being informed and I will get my money back through PayPal. Feel free to collect your mats from my address as I won't be paying to send them back.”
“i ordered my car mats on the 27.03.2021 i still have not received them and they have not responded to any of my many emails.
i feel like i have been scammed, i have been asking for a refund and still nothing. worst customer service ever.”
“I placed an order 22 March 2021, 9 days on and still NO dispatch notification. NO tracking information. NO Response from any of my attempts to enquire of it’s whereabouts!
No other delays with any other deliveries from other companies so no excuse there.
Unable to contact the company. Answer machine messages left with no response and emails not replied to.
Absolutely shocking service! It looks like a credit card chargeback is going to be instigated. I would not recommend anyone shopping with this company. Money is readily taken but no goods are received!”
