“Extremely disappointing experience. Poor cold chain management and order processing. I had to cancel my order due to an unusually long delivery time and confirmed the cancellation over a call with customer support. Despite this, the order was still shipped. I returned the package immediately, yet they refused to issue a refund.
To make matters worse, they offered to resend the now expired medicine without any cooling. It’s been over two months, and I’m still waiting on a refund of more than ₹5000.
Avoid if you value reliability, especially for critical medical needs.”
“There is not correct information, on the time of ordering. When i order the medicine, this was 16-17May. After placing order there is mentioned 18 May. Now there is argument to deliver on 19th. Now they told sunday is holiday on 18th May. I am asking, when they promised for 18th May. That time also Sunday.”
“We had one of the most unprofessional and unfortunately experience with Mr Meds.They made us pay the money (in lakhs) and assured that life saving medicine will be delivered by time but it never was.Till date we are still waiting. Despite number of phone calls, requests and WhatsApp messages. I would never recommend anyone to use this service”
“I had a seamless and convenient experience with MrMed, their efficient service and genuine products made my healthcare journey hassle-free! Highly recommend their platform for all your medical needs.”
“I ordered medicine from mrmed , he provided a very good discount and delivery in 2 days. i forget the name but customer care person is very helpful. thanks”
“They said they will deliver on the 26th, they did not even dispatch until 26th. Instead, the shipment arrived 28th, 2 days later for an order placed on 22nd. Also, medicines that need cold chain are not respected. They ship out with Bluedart which is another horrible company. I suggest stay away from these crooks like the plague.”