Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

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Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service good coffee ok”

Helpful Report

Posted 4 years ago

“Placed an order and received it fairly quickly. No issues thus far.”

Helpful Report

Posted 4 years ago

“My order arrived quickly and the product is compatible with my machine as stated and good quality.”

Helpful Report

Posted 4 years ago

Hi Elaine, Thank you for taking the time to review us. We are glad that you are enjoying our product, and we look forward to welcoming you back again soon! Thank you, Lorna

Posted 4 years ago

“Great great GREAT sugar-free hot chocs & using water/non-dairy milks 😊 Would love love ❤️ the other sugar-free flavours & would buy them all ☺️😌 Totally yummy, good prices & fast delivery. Recommend recommend 👍🏻 Thank you”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for your review. We are pleased to hear that you are enjoying our Sugar free Hot Chocolate pods and we look forward to welcoming you back again soon when you are running low! Thanks, Lorna

Posted 4 years ago

“Speedy delivery. Good quality”

Helpful Report

Posted 4 years ago

Hi Harriet, Thank you for taking the time to review us. We are glad that you are enjoying our product, and we look forward to welcoming you back again soon! Thank you, Lorna

Posted 4 years ago

“Great hot chocs, kids loved them!”

Helpful Report

Posted 4 years ago

Hi Julia, Thank you for taking the time to review us, and for deciding to give us a try! We are happy to hear that you and your children are enjoying the pods and we look forward to welcoming you back again soon! Thank you, Lorna

Posted 4 years ago

“Kids loved em and could make their own hot chocolate drinks using the latte setting on my machine. Placing another order soon! Only thing holding off on the extra star would be if the pods were recyclable aluminium so they could go in my Nespresso recycling bag”

Helpful Report

Posted 4 years ago

Hi Alex, thanks for taking the time to review us and we are very glad to hear your kids are enjoying making their very own hot chocolate! Regarding losing out on that one star - all of our pods are made using biodegradable plastic meaning they will degrade to absolutely nothing. We believe this is better for the environment than sending back to specific facilities for recycling and hope that you agree! We look forward to seeing you again soon.

Posted 4 years ago

“We used to buy Nespresso but these are better.”

Helpful Report

Posted 4 years ago

“Reliable delivery and I like that the pods are recyclable!”

Helpful Report

Posted 4 years ago

Hi Neil, Thank you for taking the time to review us. We are glad that you are enjoying our product, and we look forward to welcoming you back again soon! Thank you, Lorna

Posted 4 years ago

“Good products at decent price, just a little slow to dispatch. Will order again.”

Helpful Report

Posted 4 years ago

Good afternoon Steven, thanks for your review and your feedback regarding dispatch. As you can see from our other reviews we are normally extremely quick to get pods delivered - in the case of your order we can see there was an unusual delay which I apologise for and will pick up with our dispatch team. Thank you for your order and we look forward to seeing you again soon! Jack at mugpods

Posted 4 years ago

“Lovely instant chocolate drink, maybe could do with being a little sweeter”

Helpful Report

Posted 4 years ago

Hi Emily, thank you for your review and glad to hear you are enjoying the chocolate pods - and also the feedback regarding sweetness, as with all food and drink it can be difficult to match all tastes - to get more sweetness/chocolate flavour either extract a smaller shot (And top up with milk) OR you can double up in one mug! Jack at mugpods

Posted 4 years ago

“Very good service, fast delivery.”

Helpful Report

Posted 4 years ago

“Easy to use and taste great.”

Helpful Report

Posted 4 years ago

Hi Jamie, Thank you for taking the time to review us. We are glad that you are enjoying our products and finding them easy to use. We look forward to welcoming you back again soon! Thank you, Lorna

Posted 4 years ago

“Brilliant product. Would be even better if chocolate pods could be a bit stronger. Otherwise excellent.”

Helpful Report

Posted 4 years ago

Hi Adrian, Thank you for your review. We are pleased to hear that you are enjoying our Hot Chocolate pods and we look forward to welcoming you back again soon when you are running low! Thanks, Lorna

Posted 4 years ago

“Good product, works well in our Nespresso Expert. Deliverytime a bit long to northern Europe, no tracking possibility? No replies to email.”

Helpful Report

Posted 4 years ago

Good morning Jenni, sorry to hear you struggled to get in touch with us - when getting in touch please use heretohelp@mugpods.com or social media as those methods are both checked regularly. Depending on the size of your order we can provide tracking in the future! We are glad to hear you are enjoying the product and look forward to seeing you again.

Posted 4 years ago

“Easy to find the right product, fast delivery - very pleased”

Helpful Report

Posted 4 years ago

Hi Robert, Thank you for taking the time to review us. We are glad that you are enjoying our product, and we look forward to welcoming you back again soon! Thank you, Lorna

Posted 4 years ago

“Excellent tasty hot chocolate - a great invention”

Helpful Report

Posted 4 years ago

“there ok coffee pods”

Helpful Report

Posted 4 years ago

“Great tasting hot chocolates including plain, flavoured and sugar-free! Slight issue with perforation in the machine of these pods but will definitely buy again.”

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Posted 4 years ago

“Great value for money”

Helpful Report

Posted 4 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews