musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,508 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,508 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent in 2 boxes of tech and media, got a price of £34. When the payment came through I only got £13, they claimed I didn’t send in a PSVITA from one box and 3 games in another box but got everything else in those boxes! I checked the box twice before sending and KNOW they were all in there! My son wanted to use the money for vbucks! DO NOT SELL ANYTHING TO THESE THIEVES!!!!!”

Helpful Report

Posted 7 years ago

Hello Kay, We're sorry to learn your experience was not positive. Having looked into your order, it would appear there has been an error for which we sincerely apologise. An additional payment is being made to ensure you receive the full payment for your order. We apologise for the inconvenience caused. Kind regards, mM CS

Posted 7 years ago

“ruined my laptop and then when I called said that you received it like that.”

Helpful Report

Posted 7 years ago

Hello Alex, We're sorry to learn your experience was not positive. When your device was received, our technicians found that the battery of the device had expanded which meant the item could not be accepted as being in good condition as it was faulty. Because of this, the item was regraded and a revised offer was made. As the offer was declined so the item was returned to you on 20/8/18 as per our price promise. Our dedicated complaints team have looked into the order and provided more information for you - please direct any further correspondence to our complaints team. Kind regards, mM CS

Posted 7 years ago

“Music magpie have claimed my phone was damaged when they received it and have reduced their offer from £215 to £65. The phone was in perfect condition, cleaned meticulously and packed carefully and posted in front an independent witness. A Google search shows there is a history of such complaints against musicmagpie.”

Helpful Report

Posted 7 years ago

Hello Julie, We'rs sorry to learn your experience was not positive. When your device was received and tested, the casing was found to be cracked which meant the item could not be accepted as being in good condition as this deems the item to be faulty. Images of the device as taken during testing were provided via email to explain the change of condition. As the revised offer was declined, the item was returned to you free of charge, as per our price promise. Kind regards, mM CS

Posted 7 years ago

“Great service and will use again”

Helpful Report

Posted 7 years ago

“This is the 2nd time I have used music magpie and got a great price and great service. Would recommend them every time.”

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Posted 7 years ago

“Brilliant service, will definitely be selling with them again! Love it.”

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Posted 7 years ago

“This is the first time I’ve used MusicMagpie. All I can say is that everything went smoothly and the amount agreed was paid quickly. Very pleased”

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Posted 7 years ago

“Really quick and easy way of selling old phones, and a good price.”

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Posted 7 years ago

“I only discovered Music Magpie a short while ago but have sold many books, cds etc. It is such an easy app to use and the whole process is easy and payment is quick. I still have loads of goods to sell and pleased to be able to use this service. The shop is reasonably priced but as yet haven't used it. Thank you MusicMagpie for enabling me to make some personal spending money.”

Helpful Report

Posted 7 years ago

“Very easy to sell phone and a good price. I found it easy to post, quick payment and a lot less hassle than trying to sell on an auction site. Would definitely recommend”

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Posted 7 years ago

“Quick, no fuss, paid as stated and informed of progress.”

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Posted 7 years ago

“Each step of the process ran smoothly, from receiving the labels, dropping the parcel at the nearest ParcelShop (0.33 of a mile) and receiving payment. Thank you.”

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Posted 7 years ago

“It was fast and easy and gave me really good value for my phone”

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Posted 7 years ago

“Really easy to scan stuff, and good prices compared to high street retailers”

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Posted 7 years ago

“Quick and easy way to get rid of unwanted items, although a bit disappointed with the prices offered for items. e.g 1p for a DVD seems excessively low.”

Helpful Report

Posted 7 years ago

“Easy quick website Easy quick payment 👍”

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Posted 7 years ago

“Excellent service - it took just two days from my initial enquiry to my getting my money for the phone I sent. I would TOTALLY recommend MusicMagpie to anyone and everyone!”

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Posted 7 years ago

“Great service and quick payment”

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Posted 7 years ago

“Sent my old phone in and was paid direct into my bank the day after they received it, superb service, would use again”

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Posted 7 years ago

“Good rates for items and really quick to pay”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,508 reviews