musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of selling my unwanted things was really easy. It was easy scanning the items and getting the price, then sending the items was just as easy, I just dropped them off at a local shop. Got the money in a couple of days (as it was over the weekend). I would definitely recommend it.”

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Posted 6 years ago

“Excellent Good quality service Easy simple to use”

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Posted 6 years ago

“So I placed an order yesterday - 4th June 2019 in good faith. The order value was over £720. I paid for next day delivery in good faith. Their website says dispatched for next day delivery if ordered before 4pm. My order was placed at 3.30pm. I was on the phone to my credit card provider as the payment went through and they confirmed the payment had been taken and cleared straight away. So I had no reason to worry. So I thought. Music Magpie sent me my order confirmation within 5 minutes and a dispatch notice at 6pm that evening with a tracking ID for Royal Mail Special Delivery - Next day. I took the day off work to be here for the order. The item wasn't delivered and unfortunately because royal mail tracking was down I couldn't find out where it was. I spent HOURS speaking with MusicMagpie support who were adamant that the order was on it's way and despite them using Royal Mail Special Delivery (Ergo before 1pm) they told me I had to wait until 6pm. Little did I know that they knew full well what was going on and they were using the fact that Track and Trace was down to their advantage to cover their own lies. I think spent an hour on the phone to Royal Mail who confirmed to me after several checks the Tracking ID was given wasn't valid. Royal Mail informed me that MusicMagpie generate their own Royal Mail Tracking IDs and regularly tell people items have shipped when they haven't. I then went back to MusicMagpie support who when confronted with the truth magically admitted instantly the item hadn't yet been dispatched. They admitted the item wasn't on its way and hadn't left the warehouse. All they did was blame me and my payment. Again, more lies because I knew the payment went through instantly. They then claimed THEIR systems delayed processing the payment until 6.50pm, so the item missed the 4pm order cut off. THIS IS FALSE ADVERTISING. They cannot say order by 4pm for next day delivery but then not ship the order if their systems don't process the order. Now under UK distance selling law I have the right to cancel the order. Especially as it hasn't been dispatched. MusicMagpie lied. They charged me for next day delivery and didn't honour this. THEY LIED TELLING ME THE ITEM HAD BEEN DISPATCHED WHEN IT HADN'T. IT WASN'T UNTIL I CONFRONTED THEM WITH THE TRUTH THAT THEY FINALLY ADMITTED THE TRUTH Under UK law I have every right to cancel the order. We now know the order hasn't left the warehouse. Yet despite this they are breaking UK law by refusing to cancel the order and refusing to refund me. BE WARNED PEOPLE, THERE ARE NEGATIVE REVIEWS OF THIS COMPANY FOR A REASON. THEY IGHT BE IN THE MINORITY BUT I WISH TO GOD I HAD TAKEN THEM MORE SERIOUS OVER THE POSITIVE REVIEWS WHEN I PLACED MY ORDER. DO NOT SHOP WITH THESE PEOPLE UNLESS YOU WANT TO LOOSE HUNDREDS OF PIUNDS AND BE POWERLESS TO GET TI BACK.”

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Posted 6 years ago

Hello, So this can be looked into further, could you please provide your order ID? Kind Regards mM CS

Posted 6 years ago

“Swift payment, really easy to do and would recommend to a friend”

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Posted 6 years ago

“Love their competitive technology rates when I sell to them. I trust them with my business when I sell to them. So easy as well with lables created for you and money paid to me quickly. Easy and hastle free 👍🏻”

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Posted 6 years ago

“Good Website, no problem drop off locally, payment almost straightaway with double checked inventory”

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Posted 6 years ago

“A great way to sell unwanted tech, a very fast payout, will recommend to everyone.”

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Posted 6 years ago

“Easy to use app and quick payment.”

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Posted 6 years ago

“Quick and simple and best price I could find”

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Posted 6 years ago

“Using music magpie to sell my phone was really quick and easy and the fact you get the money so fast is great. I would definitely use it again to sell my electronics and recommend to friends”

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Posted 6 years ago

“Does what it says on the tin, scan everything, submit, print label, drop off”

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Posted 6 years ago

“Fantastic customer service, quick and easy to use.”

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Posted 6 years ago

“Very easy to post and a fast end to end process. Price was competitive and towards the higher end. Would recommend!”

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Posted 6 years ago

“Very easy to use app.”

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Posted 6 years ago

“Fantastic, efficient company with very good buying prices. I have recently used them but also used them many years ago. Excellent service”

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Posted 6 years ago

“Swift and amazing service”

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Posted 6 years ago

“I have been using Magpie for over a year to sell CDs and DVDs for local charities. They pay reasonable prices and help the environment by keeping some plastic out of landfill sites.”

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Posted 6 years ago

“Ok as such, If you want to dispose of unwanted Books, CD'S etc, but Prices offered are extremely poor, we are looking at pennies for recent New CD's, Books etc. Collection and Delivery took seven days, then three days later for funds to reach Account, albeit over a weekend. If you can be bothered better to Sell at Car Boot Sale, where you would receive 15/20 times the Price better than Music Magpie. In future will give to Charity Shop for good causes.”

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Posted 6 years ago

“Very good very quick paid out the amount they said they would with no haggling would definitely recommend as shops offered me far less and selling on places like gumtree and facebook people mess you around and alway try and offer a lot less then the asking price and you get inundated with messages and calls constantly which is not ideal.”

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Posted 6 years ago

“Easy to navigate their website and good service.”

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Posted 6 years ago

musicMagpie is rated 4.6 based on 9,507 reviews