musicMagpie Reviews

4.6 Rating 9,493 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Delivery

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Returns

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Customer Service

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About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

How is MusicMagpie returns process?

Helpful Report

(5 years ago)

Greater than 65% of reviewers feedback is MusicMagpie returns process is easy.

Helpful Report

(5 years ago)

33.33%

Industry Average

“ When i got the repaired phone back this week, they hadn't fixed it correctly so had to send it back again! Still waiting for a refund and they say it will take at least another week due to a backlog of returns which says a lot! Do not use, better off paying a little extra and buying elsewhere. ”

- Anonymous

“ We can assure you that all devices are quality assessed before dispatch and we can only apologise that there appears to have been a mistake in this instance" Our returns procedure states that if your device develops a fault within 30 days of the order being placed then you are able to request a refund. ”

- Anonymous

“ The service itself is very good, the delivery/returns service is great. Disappointed with the amount they valued my phones at. But they sent back as promised with no charge. ”

- Natalie White

musicMagpie Reviews

Returns - Difficult