My Car Check Reviews

4.5 Rating 4,508 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,508 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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My Car Check 1 star review on 13th May 2021

Annoyed Seller

My Car Check 5 star review on 21st October 2020

Gareth Shaw

My Car Check 5 star review on 8th July 2020

Osazuwa Omede

My Car Check 1 star review on 22nd May 2020

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Robbers, they have stolen £29.90 from my account or they think they have I’ll be getting it back cheeky twats ….,”

Helpful Report

Posted 1 week ago

“Disgraceful, paid for a report and then £29.90 taken from account, said I'd registered for premium service when I clearly hadn't. DO NOT USE. I'll advise everyone I know the same.”

Helpful Report

Posted 3 months ago

“Seems like a scam site. I paid £5.95 for an initial report and 2 days later they have taken another £29.90 without my authorisation. Raised a dispue with the bank to get a refund on the second unauthorised payment!!”

Helpful Report

Posted 6 months ago

“I paid a one off payment for a service after which 2 attempts were made to take payments of £29.99 from my account at 9pm in the evening. DO NOT USE THIS COMPANY DO NOT!!”

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Posted 6 months ago

“Fairfield Central In Townsville were fantastic to deal with. Both male staff members were extremely courteous, respectful and didn’t try to overcharge me because I was a women like other tyre stores had done in Townsville. It was a pleasure to deal with the team at MyCar Fairfield Central they were much faster than I expected and delivered high quality service. Well done thoroughly recommend them.”

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Posted 6 months ago

“used the systems ok but now that l need a vat invoice it doesn't work - shame this will stop me using there system again - if your a business don't use if you need a vat invoice!!”

Helpful Report

Posted 1 year ago

“The report was never sent to my email address and i have not been able to use my account stating bad URL.....Ive used this lot for many years haven't a clue whats going but what I paid for has gone missing.....Until this problem is sorted NOT recommended.”

Helpful Report

Posted 1 year ago

“BE AWARE Absolutely useless paid for a car check, it was incorrect no reply from "customer services" need to start a dispute on paypal for refund.”

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Posted 1 year ago

“Received a clear finance report from mycarcheck for a vehicle I went onto purchase. HPI report shows finance outstanding so car repossessed by PSA Finance Ltd. Avoid and use HPI as they offer a guarantee.”

Helpful Report

Posted 1 year ago

“Totally incorrect vehicle mileage date. Listed 2 incorrect mileage even when mine and giv.uk mot checker show correct! 1 record from DSA...when I called DSA to raise a complaint they said it was the company who held the wrong data and all the mileage they had agreed with me and the government. Really bad unreliable information which causes issues for buyers and sellers alike.”

Helpful Report

Posted 1 year ago

“On full check got back a false information. Showing an outstanding finance on the car.. Spent few hours on phone to find out it is not right. Can't reach there customer service. Cheaper then the offical HPI check site but not worth it.”

Helpful Report

Posted 1 year ago

“Excellent service and great results. I will be using your company whenever I buy a car or van”

Helpful Report

Posted 1 year ago

“Very fast check with just the right amount of info to stop me buying a writeoff”

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Posted 2 years ago

“Absolutely disgrace of a company. They gave me total false information for a car i was buying and I ended up in dispute with the owner. A second check was carried out with a reputable company and all checked out fine and in alignment with the government website. This company told me that the vehicle hadn't been MOT'd for 2 years (off the road) and it has a discrepancy on the mileage. The car owner had every right to give me a hard time based on the information I was provided by this mickey mouse company...........and i paid money for the privilege. Will never use them again and recommend anybody not to use them as well. Terrible service!!!”

Helpful Report

Posted 2 years ago

Hi Michael, We are sorry to hear that you are not happy with the vehicle check that you carried out. So that we can rectify this matter could you please get in touch via our contact us page https://www.mycarcheck.com/contact-us. We look forward to hearing from you soon. Regards, My Car Check Customer Support Team.

Posted 2 years ago

“Use this app frequently to check vehicle details Purchased report before buying a car Good information Only bad point is the report price in the ISO app are not current Android is upto date. Just a surprise at checkout”

Helpful Report

Posted 2 years ago

“Buying 5 made for a cheap purchase at under £5 each.”

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Posted 2 years ago

“Easy to access. Sufficient information at a fair price to cover HPI, insurance write off, or stolen vehicle. More information can be accessed for further payment.”

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Posted 2 years ago

“I’m happy thanks”

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Posted 2 years ago

“My car checker is the best tool I've ever use told you exactly the history of the car before you make a terrible mistake great tool to use useful save time and money”

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Posted 2 years ago

“Brilliant service , a car I bought was a cat D , these guys put my mind at rest totally”

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Posted 2 years ago

My Car Check is rated 4.5 based on 4,508 reviews