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My Car Check Reviews

4.5 Rating 4,519 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

4.5

Based on 4,519 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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My Car Check 1 star review on 13th May 2021

My Car Check 1 star review on 13th May 2021

My Car Check 1 star review on 13th May 2021

My Car Check 1 star review on 13th May 2021

My Car Check 5 star review on 21st October 2020

My Car Check 5 star review on 8th July 2020

My Car Check 1 star review on 22nd May 2020

41

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did one check then found another £29.90 taken from my bank. Their cancellation link did not work (surprise!) so called them and was told I automatically get charged to their premium service. They cancelled it but will now have to contact bank to obtain refund and block this company Only wanted one search”

Posted 1 week ago

“Scammers, do not use this company. I have paid £5.95 for one basic car check and they fraudulently deducted on a monthly basis £29.90 without me knowing it. Luckily Halifax bank refunded the amount and will investigate this fraud.”

Posted 1 month ago

“These are scammers - paid for a one off check then they have charged me 3 months in a row at 29.90. Have had to block my card and report it as fraudulent with unauthorised charges. Only gave 1 star as it's impossible to give zero star review. Avoid this company.”

Posted 1 month ago

“They are scammers. They give the impression you can get a one off check but the reality is they add you into an escalating subscription. They remain very quiet clearly hoping you do not realise until it’s too late then they quote T&C at you. I would recommend not using a firm like this.”

Posted 2 months ago

“I purchase a one-time Car check which I paid £5.95. Three days later, these thieving scammers withdraw an additional £29.90 from my account, what is for I don't know, as I didn't sign up for any subscription. This is a scam at its best. Please avoid this scammer how these fraudsters are allowed to do this is beyond me.”

Posted 4 months ago

“Absolute con! Avoid at all costs. Terrible customer service and automated replies Check out Trust Pilot”

Posted 5 months ago

“SCAM company, DO NOT USE. Paid £5.95 for a car check and 2 days later they took another £29.90 out of my account.”

Posted 6 months ago

“Took what i thought was a one of payment and 2 days later £29.80, this is simply a scam by the company, avoid like the plague.”

Posted 6 months ago

“STAY AWAY! THIS IS A SUBSCRIPTION SERVICE - Scammers - paid for car check £5 and then within 2 days they took £29.90 from my account and again a month later. The terms and conditions must be so small as lots of people have fallen foul of them. DO NOT USE”

Posted 6 months ago

“They’ve taken £29.90 from my account and I have no idea why. Robbers”

Posted 7 months ago

“Thieves, took 29.90 out of my account, twice!! Gonna go to the bank and get my money back. Tried to log into their site... Can't get a reset password to log into the account, says reset link emailed, buy nothing arrives... (and all this money taken out after 1 simple report for £5 bought) STAY AWAY !!”

Posted 7 months ago

“Robbers, they have stolen £29.90 from my account or they think they have I’ll be getting it back cheeky twats ….,”

Posted 8 months ago

“Disgraceful, paid for a report and then £29.90 taken from account, said I'd registered for premium service when I clearly hadn't. DO NOT USE. I'll advise everyone I know the same.”

Posted 11 months ago

“Seems like a scam site. I paid £5.95 for an initial report and 2 days later they have taken another £29.90 without my authorisation. Raised a dispue with the bank to get a refund on the second unauthorised payment!!”

Posted 1 year ago

“I paid a one off payment for a service after which 2 attempts were made to take payments of £29.99 from my account at 9pm in the evening. DO NOT USE THIS COMPANY DO NOT!!”

Posted 1 year ago

“Fairfield Central In Townsville were fantastic to deal with. Both male staff members were extremely courteous, respectful and didn’t try to overcharge me because I was a women like other tyre stores had done in Townsville. It was a pleasure to deal with the team at MyCar Fairfield Central they were much faster than I expected and delivered high quality service. Well done thoroughly recommend them.”

Posted 1 year ago

“used the systems ok but now that l need a vat invoice it doesn't work - shame this will stop me using there system again - if your a business don't use if you need a vat invoice!!”

Posted 1 year ago

“The report was never sent to my email address and i have not been able to use my account stating bad URL.....Ive used this lot for many years haven't a clue whats going but what I paid for has gone missing.....Until this problem is sorted NOT recommended.”

Posted 2 years ago

“BE AWARE Absolutely useless paid for a car check, it was incorrect no reply from "customer services" need to start a dispute on paypal for refund.”

Posted 2 years ago

“Received a clear finance report from mycarcheck for a vehicle I went onto purchase. HPI report shows finance outstanding so car repossessed by PSA Finance Ltd. Avoid and use HPI as they offer a guarantee.”

Posted 2 years ago

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My Car Check is rated 4.5 based on 4,519 reviews