My Car Check Reviews

Name: My Car Check
Address: My Car Check, Strata House, Kings Reach Road, Stockport
Rating: 4.51

4.5 Rating 4,535 Reviews

89 %

of reviewers recommend My Car Check

Company Reviews

Questions

Metrics

4.5

Based on 4,535 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

support@mycarcheck.com

Location:

My Car Check, Strata House, Kings Reach Road
Stockport
SK4 2HD

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My Car Check 1 star review on 13th May 2021

Annoyed Seller

My Car Check 5 star review on 21st October 2020

Gareth Shaw

My Car Check 5 star review on 8th July 2020

Osazuwa Omede

My Car Check 1 star review on 22nd May 2020

Mark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some of the information are not accurate. I got surprises after i bought the car”

Helpful Report

Posted 8 years ago

Hi Nathan, we're very sorry to hear about your case. Our data is supplied by a range of third party organisations including the DVLA, the police and finance houses. We are extremely reliant on their data being accurate and up to date for you to get an accurate report. Rest assured we are constantly looking to improve our products and services and we will investigate further. Can you let us know what data was inaccurate? Thanks.

Posted 8 years ago

“what you would expect when you pay for a basic service”

Helpful Report

Posted 8 years ago

Hi, it'd be great to understand what made you feel our service was poor. We can then investigate your personal experience and ensure we improve. Thanks.

Posted 8 years ago

“Just what i expected”

Helpful Report

Posted 8 years ago

“Ok service for the money. But would be better, if it showed any outstanding finance etc.”

Helpful Report

Posted 8 years ago

Hi John, thank you for your feedback, we really appreciate it. Our Gold & Platinum checks do include an outstanding finance check, I assume you used our Classic check which does not include the finance check. Thanks again.

Posted 8 years ago

“Having paid for a Report disappointed that there were voids in it, in particular matters that the searcher had available and could have input had they known it would not be shown. Also some errors - probably by default i.e. it gave the date of the car but then went on to give RLF fees when the year showed it to be exempt.”

Helpful Report

Posted 8 years ago

Hi Eric, whilst we try our very best to provide the most accurate and up to date information about every vehicle, we are dependent on the many government agencies, industry bodies and commercial organisations that provide the data to us. Unfortunately that means we can only provide to our customers the data given to us. This means that on extremely rare occasions, some information may be incorrect. We apologise if this occurred. Rest assured we work closely with our data suppliers to ensure the most accurate and up to date information and will continue to monitor this. Thanks, My car Check.

Posted 8 years ago

“I have used your service a few times now but the last time the information wasn't up to date. It turned out that the number of previous keepers wasn't correct on your database.”

Helpful Report

Posted 8 years ago

Hi, whilst we try our very best to provide the most accurate and up to date information about every vehicle, we are dependent on the many government agencies, industry bodies and commercial organisations that provide the data to us. Unfortunately that means we can only provide to our customers the data given to us. This means that on extremely rare occasions, some information may be incorrect or recently out of date. We apologise if any information you have accessed is incorrect or out of date. Rest assured we work closely with our data suppliers to ensure the most accurate and up to date information and will continue to monitor this. Thanks, My car Check.

Posted 8 years ago

My Car Check is rated 4.5 based on 4,535 reviews