“Ordered a few bits which were despatched quickly. Waited in all day and only popped out for 20 minutes to pick up kids - obviously delivery was attempted whilst out which I missed by one minute!
Suggestion: if someone is buying toys, chances are they've got kids so it would be an idea to use a tracking delivery service which gives options. DHL's card said they'd attempt delivery the next working day but lo & behold got a text on the Saturday morning they'd attempt again- 'by the end of the day' so waited in again uncertain of delivery times.
I contacted the seller regarding delivery but no response to date (over a week ago).
Bought girls and matching dolls clothes - cheaply made, which should really be described as 'for fancy dress only' so won't be buying again.”
Thanks for your review. We use DHL as they are very reliable and we cannot expect them to accomodate the school run. We usually received very good reviews about our products so I am very sorry to hear of your disappointment.
Thank you for your review. Sorry to hear of your disappointment, I see you purchase Americal Girl WellieWishers outfit and their product are usually of a very good quality. Regards, Customer Services.
“I am disappointed because the Sparkly black party dress for girls is very small and thin fabric. My niece is in a US girls size 8 and I purchased a Size : Age 9-10 yrs and it is too small. Can this be exchanged?”
Thanks for your review. Sorry to hear of your disappointment our products were made to English sizes but we would happily exchange if you want to return the item. Regards, Customer Services.
Thanks for your review. I am very surprised to hear of your disappointment, Our Generation clothes and accessories and great quality, especially for the price. Customer Services
